Job Summary: We are seeking a Customer Manager to handle reception, customer service, appointment scheduling, vehicle follow-up, and invoicing — attentive, organized, and proactive. Key Highlights: 1. Experience in the role and strong communication skills valued 2. Integration into a dynamic team within the largest Portuguese automotive group 3. National and international career progression opportunities ### **Job Posting Information** Type of Requirement **Recruitment**Opening Date **25\-06\-2026**INR/INE Code **RHN/R/26/4529/1**Company **Caetano Drive, Sport e Urban**Functional Area **Retail Sales**District/Municipality **Setúbal**City **Setúbal**Postal Code **2900\-000**Country **Portugal**Job Type **Full time**Industry **Automotive**### **Job Description** Welcome to the **Caetano** universe. We are the organization bringing together Salvador Caetano’s companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, operating over 100 sales and service points — yet we are much more than numbers: **we create mobility experiences that improve people’s lives.** Volkswagen is one of the brands we officially represent, supported by specialized teams guiding each customer through every stage — **from vehicle selection to after-sales service**, ensuring a simple and confident experience. **We are always on the move, seeking talents who want to grow with us, learn quickly, and build solutions with real impact.** **What It Means to Be a Customer Manager?** * Responsible for customer reception * Conducts in-person and telephone customer service * Schedules appointments according to service requirements * Follows up on received vehicles * Handles invoicing for services rendered * Proficient in digital tools supporting daily activities * Attentive, a good listener, and enjoys communicating * Organized, proactive, and capable of teamwork **What We Offer:** * One additional vacation day * Health insurance * Life and family project support allowances * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across multiple areas (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within the Group, with strong national and international representation * Integration into a dynamic, youthful team within the largest Portuguese automotive group **What We Value:** * Experience in the role * Strong communication and interpersonal skills * Customer orientation * Organizational ability * English language proficiency * Sense of responsibility **At Salvador Caetano, we help People move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences and include them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
