Order Handling Back Office Assistant

Description

Job Summary: Nortempo Seleção is recruiting an Order Handling Back Office Assistant to manage the end-to-end order lifecycle—from processing to post-sales support—within a multinational Technology and Engineering company. Key Highlights: 1. Join the team of a leading multinational in Technology and Engineering 2. End-to-end order lifecycle management 3. Opportunity for professional development **Nortempo Seleção** is recruiting an **Order Handling Back Office Assistant (M/F)** to join the team of its prestigious Client, a leading multinational in the **Technology and Engineering** sector, located in Maia. **The Challenge** Ensure comprehensive and efficient management of the order lifecycle—from initial processing (*order entry*) through logistics coordination, invoicing, and post-sales customer support. **Key Responsibilities** * **Order Processing:** Receive, enter, and validate customer orders in the ERP system. * **Logistics and Dispatch:** Coordinate with warehouse and carriers to schedule and track deliveries. * **Documentation:** Issue shipping notes, invoices, and manage transport documents. * **Customer Support:** Serve as the primary contact point for order status inquiries and issue resolution. **Monitoring and Reporting:** Track deadlines and prepare performance reports. **Essential Requirements** * **Experience:** Minimum of **2 years** in Back Office, Order Handling, or Logistics roles. * **ERP:** Experience with management software (e.g., SAP, Primavera, PHC) is highly valued. * **Tools:** **Advanced proficiency in Microsoft Excel** (essential for reporting and analysis). * **Language:** **Fluency in English** (mandatory). Additional languages are an asset. * **Profile:** Strong organizational skills, attention to detail, effective communication, and problem-solving ability. **The Offer** * Integration into a stable and prestigious multinational company. * Employment contract and remuneration commensurate with the role and experience. * Opportunity for professional development. * **Working Hours:** Full-time, Monday to Friday, with one remote working day per week. * Other benefits (health insurance, legal assistance, etc.) GESERFOR GESTÃO DE RH E EMPRESA DE TRABALHO TEMPORÁRIO, S.A. (License No. 66 dated 31/10/1991)