After-Sales Manager (m/f/d)

Description

Job Summary: Responsible for overseeing business operations, monitoring operational KPIs, developing marketing campaigns, and ensuring the smooth functioning and organization of teams. Key Highlights: 1. Dynamic team with a youthful spirit within the largest Portuguese automotive group 2. Continuous training and development, and career progression 3. Inclusive culture that respects diversity Welcome to the **Caetano** universe. We are the organization comprising Salvador Caetano companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, operating across more than 100 sales and service points—but we are much more than numbers: **we create mobility experiences that improve people's lives.** Hyundai is one of the brands we officially represent, supported by specialized teams that accompany each customer at every stage—**from vehicle selection through after-sales service**—ensuring a simple and confident experience. **We are always on the move, seeking talents who want to grow with us, learn quickly, and create solutions with real impact.** **What It Means to Be an After-Sales Manager:** * Monitor business performance and track operational KPIs * Collaborate in developing after-sales marketing campaigns * Be responsible for tracking after-sales business KPIs * Ensure the effective functioning and organization of teams under your responsibility * Promote customer loyalty and satisfaction * Demonstrate interest and curiosity in learning business-support IT tools * Be organized and possess analytical capabilities * Handle work pressure effectively and manage time efficiently * Be agile and flexible, adapting easily to new contexts **What We Offer:** * One additional vacation day * Health insurance * Allowances supporting personal and family life projects * Discounts on vehicles represented by Salvador Caetano * Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within the Group, with strong national and international representation * Integration into a dynamic, youthful team—the largest Portuguese automotive group **What We Value:** * Experience as an After-Sales Manager in the automotive sector * Strong command of the English language * Proficiency in IT systems, particularly: Power BI, MS Office, LinkedIn, Social Media, HTML, Google Analytics, Java, and Cognos * Proactivity, autonomy, and adaptability * Effective time and stress management, teamwork, and critical thinking **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences—and include them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.