Job Summary: We are seeking an Operational Manager to coordinate and supervise daily operations in short-term rental accommodations, with a focus on team management, quality control, and process optimization. Key Highlights: 1. Coordination and supervision of operations in short-term rental accommodations 2. Management of the check-in and back-office team 3. Optimization of operational processes and strategic support **Operational Manager – Short-Term Rental (m/f)** **Job Description:** We are looking for an **Operational Manager** to coordinate and supervise daily operations of short-term rental accommodations located in **Porto, Gaia, and Matosinhos**. The candidate will be responsible for **managing the check-in and back-office team**, **ensuring accommodation quality control**, **coordinating maintenance and improvements**, and **optimizing operational processes**. **Main Responsibilities:** * Coordination and supervision of the check-in and back-office team; * Planning and monitoring of daily operations; * Conducting property inspections for quality control; * Supervising maintenance, repairs, and improvements to properties; * Communication and coordination among technicians, suppliers, and property owners; * Monitoring guest satisfaction and identifying opportunities for improvement; * Optimization of operational processes and providing strategic decision-making support to management. **Terms and Requirements:** * **Full-time** schedule, 5 days per week, with **rotating days off**; * **Rotating shift schedule**; * Prior experience in **operational coordination or short-term rental management** (preferred); * **Mandatory fluency in English** (eliminatory criterion), French and Spanish (preferred); * Driver's license and personal vehicle (preferred); * Leadership, organizational, and communication skills; * Problem-solving ability and proactivity; * Attention to detail and strong sense of responsibility; * Proficiency in standard computer applications (Google Workspace, booking platforms such as Airbnb, Booking, etc.). **We Offer:** * Full-time employment contract; * **Base salary + additional allowances related to the role**; * Integration into a dynamic and growing team; * Opportunities for professional development within a challenging and expanding environment. **Applications:** Interested candidates should submit their **CV** and **Motivation Letter**, indicating the reference: **“Operational Manager Super Hosts”** in the subject line. Employment Type: Full-time Benefits: * Meal card/ticket
João Santos
Indeed · HR
João Santos
Indeed · HR
