User Support Technician (Porto)

Description

Job Summary: We are seeking a User Support Technician to join a dynamic team and work with a reference client, optimizing processes through innovation and efficiency. Key Highlights: 1. Opportunity to develop skills through certified training 2. Work in a dynamic company with a reference client 3. Be part of a motivated and ambitious team At Solidnetworks, we specialize in creating technology solutions tailored to our clients' needs. With an approach centered on innovation and efficiency, we offer integrated services in Information Technology (IT), Business Process Outsourcing (BPO), and Outsourcing, helping organizations optimize processes, reduce costs, and accelerate their digital growth. At Solidnetworks, we believe technology should be a driver of transformation. Therefore, more than suppliers, we are strategic partners in building a more agile, secure, and competitive future. If you seek new challenges and wish to join this dynamic, motivated, and ambitious team, join us! We provide skill development through certified training and career management. We are recruiting a User Support Technician with the following profile: Location: Greater Porto Profile Description: IT Support Profile: \- Minimum education: 12th grade; \- Knowledge of Windows 10, Windows 11, and Office 365 operating systems; \- Configuration and maintenance of IT equipment and network infrastructure; \- Basic knowledge of operating systems, hardware, and networks, including identification of components, peripherals, drivers, patches, and updates; \- Incident resolution in ServiceNow or other equivalent tools; \- End-user support and helpdesk; \- Proactivity; \- Organizational skills; \- Opportunity to work in a dynamic company with a major reference client in Portugal. Please send your CV with reference: Tec\_Porto Join this team and grow together! Solidnetworks — We connect efficiency, we empower results. Work location: On-site