Description
Job Summary:
We are seeking a professional for on-site technical support, focusing on installation, configuration, diagnosis, and maintenance of hardware and software, while providing user assistance and training.
Key Highlights:
1. On-site technical support and hardware/software problem resolution.
2. User training and guidance on technology usage.
3. Collaboration in IT asset management and inventory.
**Description:**
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Noesis is looking for a professional with the following profile:
**Main Tasks and Responsibilities:**
* Installation and configuration of hardware and software (PCs, printers, routers, servers, etc.);
* On-site technical support to end users;
* Diagnosis and resolution of hardware, software, and connectivity issues;
* Preventive maintenance of equipment and infrastructure;
* Support during meetings, presentations, and videoconferences;
* User training and guidance on proper technology usage;
* Collaboration in IT asset management and inventory;
**Requirements:**
* Prior experience in on-site technical support roles;
* Solid knowledge of hardware, networks, operating systems, and peripherals;
* Ability to independently diagnose and resolve problems;
* Strong communication skills, teamwork spirit, and user focus;
* Driver's license (valued);
* Availability to work 24/7 rotating shifts.
**Work Regime:** On-site — 24/7 schedules — 05:00–13:00 → 13:00–21:00 → 21:00–05:00.
**Location:** Porto
If you meet these criteria and wish to join an innovative organization that continuously invests in talent development, send us your application.
**Join us. Let’s innovate together!**
All our recruitment and selection processes are based on equal opportunity principles, valuing each individual's competence and potential, and ensuring no candidate is discriminated against on the basis of gender, ethnicity, sexual orientation, age, religion, or physical condition.