Description
Job Summary:
We are seeking a professional, dynamic, and organized Tourism Technician to handle customer service, organize tourist circuits, conduct sales, and manage reservations.
Key Highlights:
1. Personalized customer service and counseling
2. Organization of customized tourist circuits and trips
3. Reservation management and commercial follow-up
**HL Viagens e Turismo**, with a physical store located in Gondomar, is recruiting a professional, dynamic, organized, and responsible Tourism Technician to perform the following duties:
\* In-person and telephone customer service, strong communication skills, and personalized customer counseling.
\* Organizing tourist circuits, selling tourism packages, and designing customized travel itineraries.
\* Familiarity with airline and tourism reservation platforms and systems.
\* Knowledge of Incoming Tourism programming.
\* Management of hotel, transportation, and transfer reservations.
\* Customized Incoming Tourism itineraries.
\* Budget management, reservation handling, and commercial follow-up.
\* Organization of cultural, gastronomic, and nature tours.
\* Recruiting professionals (guides / interpreters) to accompany visitors during their stay.
\* Fluent in English and Spanish.
\* General administrative tasks typical of a travel agency.
**Requirements:**
\* Secondary education qualification.
\* Professional experience of 3 to 5 years.
\* Computer literacy.
\* Compensation commensurate with demonstrated experience.
**Work Location: Gondomar**
Working Hours: Monday to Friday, from 09:00 to 18:00
Work Mode: On-site
Send CV to: geral@hlviagens.pt
Educational Qualifications:
* Secondary education (Mandatory)
Experience:
* Travel agency: 2 years (Mandatory)
Language:
* English / Spanish (Mandatory)
Work Mode: On-site