Application for Information Technology Technician

Description

Job Summary: Banco Carregosa is seeking an Information Technology Technician for Porto, with a focus on end-user support, system maintenance, and inventory management. Key Highlights: 1. Integrate the Information Technologies Department 2. Provide end-user support (Help Desk) 3. Problem analysis and proactive resolution Job Offers **Application for Information Technology Technician \| Banco Carregosa Porto** **March 13, 2025 \| Location: Porto** **Job Description** **Banco Carregosa** is a private institution specializing in wealth management products and advisory services in savings and investment, with a vision to become the **reference Wealth Management provider in Portugal**. With its **headquarters in Porto and offices in Lisbon**, its operations are guided by transparency, independence, personalization, innovation, and sustainability. It currently employs over 100 professionals. To join the **Information Technologies Department**, we seek a professional based in **Porto**, who will assume, among other responsibilities: * Provide end-user support (Help Desk); * Configure and maintain equipment; * Manage inventory; * Monitor and maintain systems; * Analyze problems, proactively resolve them, and document activities; * Prepare manuals and FAQs; * Collaborate with other team members; * Train users. **Requirements and Competencies:** * Professional course in Information Technology or relevant higher education qualification for this role, notably a Bachelor’s or Master’s degree in Computer Engineering; * Minimum of 2 years of relevant professional experience; * Knowledge of operating system installation and configuration; * Knowledge of TCP/IP networks; * Equipment maintenance; * End-user support and communication skills; * Organizational and documentation skills, including ticket logging and manual preparation; * Ability to independently diagnose and resolve issues; * Develop methods and tools to automate processes; * Proficiency in Microsoft Office at the user level; * English language proficiency.