Business Partner Shared Services

Description

Job Summary: We are looking for an IT Business Partner to serve as the main point of contact between internal clients and IT teams, translating business needs into technological solutions and managing stakeholders. Key Highlights: 1. Integration into a solid Group with growth projects 2. Real opportunity for career progression 3. Good working conditions and social benefits **Responsibilities** --------------------- * Serve as the **primary point of contact between internal clients** and IT teams; * Understand the **business processes of Shared Services** (Accounting, HR, Procurement, Treasury, among others); * Translate functional requirements into **clear and prioritized technical requirements**; * Support the **definition and implementation of technological solutions** that improve process efficiency; * **Manage and monitor stakeholder expectations**, ensuring smooth and transparent communication; * Identify opportunities for **process automation, digitalization, and optimization**; * Collaborate with technical teams on the **delivery of projects and continuous improvements**. **Profile** ---------- * Higher education degree in **Management, Computer Engineering, Information Systems or equivalent fields**; * Experience in **Shared Services environments** (Finance, HR, Procurement, etc.); * Previous experience in **Business Partner, IT Account Manager or IT Service Manager roles**; * Solid knowledge of **corporate processes and systems (ERP, HCM, etc.)**; * Strong **orientation towards internal customers**, with excellent communication and empathy skills; * Ability to **negotiate priorities** and **manage multiple stakeholders**; * Dynamic mindset, positive attitude, and willingness to drive results. * We value: * Experience in **IT project management** or digital transformation initiatives; * Certifications such as **ITIL, Agile or similar**; * Fluency in **English** (written and spoken). **We Offer** -------------- * Integration into a solid and reputable Group, currently implementing several growth projects. * Training and opportunities for professional and personal development. * A real opportunity for career progression, aligned with performance and demonstrated competencies. * Good working conditions and social benefits (Health Insurance, Life Insurance).