Representative-Sales

Description

Job Summary: Support sales and marketing efforts by promoting brand image, maximizing revenue, and delivering attentive service to guests. Key Responsibilities: 1. Promote brand image and maximize revenue. 2. Serve as the primary point of contact for customers and address their requests. 3. Cultivate positive working relationships and support the team. **Additional Information** **Job Number**26090386 **Job Category**Sales \& Marketing **Location**Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Promote brand image awareness both internally and externally. Apply sales techniques that maximize revenue while maintaining current guest loyalty to Marriott. Identify opportunities to sell upgraded products to customers and upsell enhancements to create superior experiences or events at Marriott. Perform general office tasks to support Sales and Marketing (e.g., filing, sending emails, transcribing information, sending faxes). Enter, retrieve, reconcile, and verify information (e.g., commissions, initiatives, third parties) using sales-related software. Gather materials and compile information packages (e.g., brochures, promotional materials). Determine and award guest gifts as appreciation for being our customers (e.g., reward points, show tickets). Prepare sales-related documents throughout the entire sales process (e.g., proposals, contracts, or banquet orders for events). Serve as the primary point of contact for customers and communicate with them via telephone and email to respond to their questions and requests. Report accidents, injuries, and unsafe working conditions to management. Comply with all company policies and procedures; ensure uniforms and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests in accordance with company standards; anticipate their service needs and fulfill them with genuine appreciation. Communicate with others using clear and professional language; prepare and review written documents accurately and completely; and answer telephones using proper protocol. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen and respond appropriately to concerns raised by fellow employees. Read and visually verify information in a variety of formats; stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Related Work Experience:At least 2 years of related work experience. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while preserving the comfort of the familiar worldwide. As a host of Marriott Hotels, you will help us uphold our promise of “A wonderful hotel experience, every time” through thoughtful, sincere service that anticipates guests’ needs—thereby enhancing this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore employment opportunities with Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations around the world. JW believes employees come first—because when you’re happy, guests are happy too. JW Marriott associates are confident, innovative, authentic, intuitive, and carry forward the brand and company founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience, where you’ll be part of a community and enjoy true camaraderie with a highly diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—a place where you can pursue your passion within a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.