Auto Backoffice Technician (m/f/d)

Description

Job Summary: We are seeking an Auto Backoffice Technician to manage technical information, analyze procedures, handle complaints, and process invoicing, strengthening our team in Lisbon. Key Highlights: 1. Career progression opportunities 2. Positive work environment and collaborative culture 3. Sense of responsibility, rigor, and attention to detail **Auto Backoffice Technician (m/f/d)** ====================================== Lisboa, PT, 1800\-218 Area of Activity: Other Experience Level: Experienced Professional Employment Type: Permanent Contract Full-time/Part-time: Full Time Weekly Hours: 39 Remote Work: Hybrid Req ID: 5687 Publication Start Date: 05/06/2026 **Join DEKRA – A safer world starts with you!** At DEKRA, we believe safety, quality, and sustainability make a difference. As the global leader in inspection, certification, consulting, and technical testing services, we operate in over 60 countries and employ more than 40\.000 dedicated professionals committed to making the world safer for everyone. Present in Portugal since 1991, we support the automotive and insurance sectors through high-quality technical and management solutions. We are now looking for an **Auto Backoffice Technician** to strengthen our team in Lisbon. If you are organized, rigorous, and passionate about administrative work, this could be the right opportunity for you. **Your Responsibilities** * Manage and update technical information in our internal system; * Analyze procedures based on contracts and technical specifications; * Handle complaints and monitor their resolution; * Perform invoicing processes. **What We Are Looking For** * Prior experience in similar roles, preferably within the automotive sector; * Familiarity with automotive estimation tools, particularly Drive and Audatex; * Strong user-level IT skills, especially advanced Excel proficiency; * English language proficiency at B1/B2 level;12\.º year of schooling or equivalent vocational qualification; * Excellent communication and interpersonal skills; * High capacity for organization, planning, and effective time management; * Ability to work collaboratively in a team, proactively and results-oriented; * Sense of responsibility, rigor, and attention to detail. **What We Offer** * Attractive salary package; * Health insurance; * Hybrid working arrangement; * Career progression opportunities; * Positive work environment and collaborative culture. **At DEKRA, we invest in people. With you, we aim to go even further.** **DEKRA, on the safe side!** At DEKRA, we are committed to equal opportunities and value diversity. This vacancy is also open to persons with a disability rating of 60% or higher, as stipulated under Law No. 4/2019\. If you meet the stated requirements, please apply directly via our website. Attention: Only applications submitted through the DEKRA website will be considered in the recruitment process.