Position Summary: Guest Service Experts create a memorable and unique experience and take the initiative in delivering a range of services for guest enjoyment. Key Points: 1. Create a memorable and unique experience for guests. 2. Provide guest-centric services designed for guest enjoyment. 3. Be part of a global team that values diversity. **Additional Information** **Job Number**26038169 **Job Category**Food and Beverage \& Culinary **Location**W Algarve, Estrada da Gale, Sesmarias, Albufeira, Portugal, Portugal, 8200\-385 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply serving food at a table for guests to enjoy until they request the check. In addition, we aim to create an experience that is memorable and unique (beyond food and beverage). Our Guest Service Experts proactively deliver a full range of services focused on enhancing the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure every transaction becomes part of the guest experience. Regardless of their specific role, certain fundamentals are essential for success: creating a safe workplace, following company guidelines and procedures, maintaining quality standards, and ensuring professional appearance, personal presentation, and communication. Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and performing various tasks (moving, lifting, carrying, pushing, and placing items weighing under 50 pounds without assistance; reaching overhead and bending down; performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks—and other reasonable tasks assigned—to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant Work Experience:Less than 1 year of relevant work experience. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to providing equal opportunities, fostering an inclusive environment where everyone feels welcome, and facilitating access to employment opportunities. We actively promote a workplace that values and celebrates the diverse backgrounds of our associates. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* W Hotels’ mission is to awaken curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are continually inspired by new faces and new experiences. At our core is a harmonious, ever-ready spirit that has made us famous for redefining luxury standards worldwide. The Whatever/Whenever service ethos is our culture and the service philosophy that brings guests’ passions to life. If you are original, innovative, and always look toward the possibilities the future holds, welcome to W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** the best version of yourself.
João Santos
Indeed · HR
João Santos
Indeed · HR
