CAFÉ OPERATOR

Description

Job Summary: We are seeking a Café Operator to ensure smooth operations, service quality, and outstanding customer service in a welcoming environment. Key Highlights: 1. Passion for food service and cafés, with eagerness to learn and grow. 2. Contribute to delivering excellent customer service and satisfaction. 3. Join a team that values personal and professional development. We are a company for everyone and by everyone. With a solid and inclusive foundation, MC focuses on people—to make life simpler for customers, employees, and community members alike. We create value through everyone’s contribution, innovate at every step, and lead closely—attentive to each individual’s strengths and needs. We have different stories and ideas, yet we share the desire to grow and become our best selves. Everything we are, we achieve together—and nothing is more inspiring than that. With an extensive range of café, pastry, bakery, and light meal offerings, BAGGA is the tastiest choice for every moment and time of day. From north to south of the country, there’s always a BAGGA on every corner—offering a modern and welcoming atmosphere to add flavor to your breaks! So, if you want to join this team and embrace new challenges, we’re looking for you to become our CAFÉ OPERATOR—and we believe we’ll be \#betterwithyou We count on you to **Ensure smooth store operations:** Follow and promote necessary procedures for efficient operations—from preparation to customer service. **Guarantee service quality:** Maintain high standards of service, delivering a positive and welcoming experience to every customer. **Deliver Excellent Customer Service:** Provide attentive, personalized service, ensuring customer satisfaction and encouraging repeat visits. Therefore, bring along **Affinity with Food Service and Cafés:** Genuine interest in this field, with willingness to learn and grow. **Relevant Experience:** Preferably prior experience in food service, cafés, or similar roles. **Proficiency in IT Tools:** Familiarity with Office tools and Winrest software will be an advantage. **Technical Training in Food Service/Hospitality:** Technical-professional training in this field is highly valued and considered a strong asset. **What we offer you:** * Meal allowance—in cash or via Dá Card (whichever option suits you better); * Telecommunications plan including voice, data, and equipment for permanent employees; * Internal mobility programs to foster talent promotion; * Health and Life Insurance (for permanent employees), with optional family health insurance extension under favorable conditions; * Onboarding and initial training program, continuous learning platform, and Financial Literacy Program; * School Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks; * Baby Welcome Kit for your upcoming arrival; * Flu vaccination—including administration (voluntary participation); * “Somos Sonae” Program—psychosocial, financial, and legal support for employees; * Mental Health Promotion Programs and Nutrition Consultations; * Discount and Partnership Program with over 300 leading brands; * Competitive salary.