Reservation Agent (m/f)

Description

Job Summary: Highgate is seeking a Reservation Agent for its properties in Albufeira, with a focus on service excellence and professional development of employees. Key Highlights: 1. Career development and advancement opportunities 2. Integration into a young and dynamic team 3. Promotion of employee autonomy In Portugal, **Highgate** manages 14 hotel properties and is committed to delivering excellence in service to all customers at all times. We are a company that pursues excellence, transparency, and intelligence while fostering autonomy among our employees. Your growth is our priority, and we provide the tools and opportunities to help you develop your career and professional skills. Ready to embark on an exceptional journey? Discover who we are looking for! We are recruiting a **Reservation Agent (m/f)** for our properties in Albufeira. Key Responsibilities: * Process accommodation reservations for group hotels; * Process golf course reservations for the group; * Provide telephone customer service; * Handle e\-mails. Requirements: * Proficiency in computer use from an end-user perspective; * Knowledge of and experience with the Opera hotel system is preferred; * Knowledge of foreign languages: English and French; * Clear diction and strong communication skills; * Customer-oriented attitude; * Stress resistance; * Flexible, proactive, self-motivated, and team-oriented. We Offer: * A positive work environment and integration into a young and dynamic team; * Competitive salary commensurate with demonstrated experience for the role; * Health insurance; * Holiday bonus based on attendance; * Benefits at Highgate hotels; * Career development and progression. Location: District: Faro, Municipalities: Albufeira