Waiter/Waitress

Description

Job Summary: Lowfat Group is seeking a Waiter/Waitress to join a dynamic and ambitious team focused on excellence in customer service and internal career progression, with responsibilities ranging from welcoming customers to order registration and cash handling. Key Highlights: 1. Opportunity for internal advancement 2. Integration into a dynamic and ambitious team 3. Focus on excellence in customer service Lowfat Group, operating in the market for 18 years, is recruiting for the position of **Waiter/Waitress**, to join a dynamic, ambitious, and disruptive team where we prioritize internal advancement of our employees**.** **Responsibilities** * Welcome and serve customers; * Apply the Group's Service Model, strictly adhering to all its stages to ensure service excellence; * Ensure coordination between front-of-house service and kitchen/bar to uphold Lowfat Group’s service excellence standards; * Perform cash register opening and closing procedures; * Register orders and receive payments using electronic equipment; * Conduct suggestive selling to customers; * Carry out ongoing inventory checks; * Maintain safety, cleanliness, and hygiene standards in the workplace; * Practice active listening continuously; * Advise customers according to their profiles and our menu; * Monitor tables during customers’ stay at the restaurant and respond promptly to their requests; * Receive and organize merchandise; * Maintain personal work tools. **Desired Profile** * Professional qualification in Waiter/Waitress (preferred); * Professional experience in hospitality customer service (preferred); * Availability to work rotating shifts **Behavioral Competencies** * Ability to adapt and engage in continuous learning; * Passion for customer service within the hospitality industry; * Organizational skills; * Sense of responsibility and pro\-activity; * Enjoyment of teamwork; * Goal orientation; * Transparency; * Rigor and professionalism; * Empathy. * Enjoyment of teamwork; * Goal orientation; * Transparency; * Rigor and professionalism; * Empathy. Type of position: Full-time Selection question(s): * Are you available for rotating shifts? Experience: * Customer service: 1 year (Preferred) Work location: On-site