Job Summary: Vilanova, part of the VNC Group, is seeking a Team Leader to strengthen its team, with a focus on customer service, profitability analysis, store management, and team development. Key Highlights: 1. Focus on customer service and team development. 2. Use of profitability analysis tools for decision-making. 3. Support in store management regarding image, team, and commercial objectives. As part of the VNC Group—the largest Portuguese fashion retail group, operating over 150 stores nationally and internationally—Vilanova is a brand developed and designed for a young, dynamic, and contemporary consumer. To sustain our growth, we aim to strengthen our team with a Team Leader (m/f). **Your day\-to\-day responsibilities will include:** * Implement and ensure adherence to the customer service model, instilling in the team the importance of customer attention; * Utilize key store profitability analysis tools for decision-making to enhance sales and ensure implementation of necessary actions; * Provide support in store management regarding image, team, and commercial objectives; * Ensure proper onboarding, integration, and training of new employees; * Promote the development of team members. **What we value:** * Completion of secondary education (12th grade) or a bachelor’s degree; * Minimum 1 year of relevant experience; * Proficiency in end-user computer applications; * Experience in sales analysis and KPIs; * Leadership and team management capabilities; * Strong communication and interpersonal skills; * Flexibility in working hours. Are you the person we’re looking for? Send us your CV! Our Group is committed to fostering a workplace environment that promotes diversity, inclusion, and equal employment opportunities without distinction based on race, color, sex, age, creed, religion, nationality, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.
João Santos
Indeed · HR
João Santos
Indeed · HR
