Job Summary: We are seeking a Second Shift Receptionist (Rotating) for our Front Desk team, focused on excellence in customer service and client dedication within a dynamic environment. Key Highlights: 1. Experience in a dynamic environment 2. Excellence in customer service and dedication to clients 3. Opportunity to join a solid hotel group **Join our team at Real Hotels Group!** If you seek an experience in a dynamic environment where excellence in service and dedication to clients are core values, this could be your opportunity! We are looking for motivated individuals to join our team and grow with us. To strengthen our **Front Desk** team at the **Maxime Hotel** in **Lisbon**, we are recruiting a **Second Shift Receptionist (Rotating)**. **What awaits you in this role:** * Perform or assist with guest reception and welcoming; * Attend to and assist guests, addressing their questions and fulfilling their requests as much as possible; * Handle telephone inquiries from guests; * Process guest check-in and check-out; * Use the Opera software across various Front-Office processes; * Daily monitoring of operations performed; * End-of-day closing and billing. **What we value in you:** * Minimum qualifications required for the role; * Experience in similar positions; * Proficiency in computer applications (user level); * Knowledge of Opera software (preferred); * Fluency in English (mandatory requirement); * Sense of responsibility and teamwork; * Interpersonal communication skills; * Dynamism, organization, and proactivity; * Client orientation; * Residence in the Lisbon area (or nearby); * **Availability to work night shifts (mandatory).** * Immediate availability. **What you’ll find by joining our team:** * Integration into a solid and growing hotel group; * Partnership discounts across multiple areas — leisure, health, sports, and services; * Team rate; * Friends & family rate; * Birthday day off; * Health insurance after six months of employment; * TUA Campaign — “Bring a Friend” — financial bonus for each new colleague referred; * Semi-annual bonus according to the company’s current policy. **SEND US YOUR CV!** Discover other available positions at https://www.realhotelsgroup.com/pt-pt/carreiras/ __________________________________________________________________________________ *Your data will be retained for one year; no automated individual decisions will be made. You may exercise your rights of access, rectification, erasure, objection, portability, and restriction by sending a letter to Rua Quinta do Paizinho, 11, 2790-236 Carnaxide. If you believe Real Hotels Group has violated or may have violated your rights under applicable data protection legislation, you may file a complaint with the National Data Protection Commission.* Type of position: Full-time
João Santos
Indeed · HR
João Santos
Indeed · HR
