Description
Job Summary:
Customer Manager will be responsible for customer reception, service, and follow-up, scheduling services and invoicing, while mastering digital tools.
Key Highlights:
1. Integration into a dynamic team with a youthful spirit
2. Continuous training and development
3. Career progression opportunities within the Group
Welcome to the **Caetano** universe. We are the organization bringing together Salvador Caetano companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, operating across more than 100 sales and service locations — yet we are much more than numbers: **we create mobility experiences that improve people’s lives.**
Volkswagen is one of the brands we officially represent, supported by specialized teams guiding each customer through every stage — **from car selection to after-sales service**, ensuring a simple and trustworthy experience. **We are always on the move, seeking talents who want to grow with us, learn quickly, and develop solutions with real impact.**
**What It Means to Be a Customer Manager:**
* Responsible for customer reception
* Conducts in-person and telephone customer service
* Schedules services according to customer needs
* Follows up on vehicles received
* Handles invoicing for services rendered
* Masters digital tools supporting daily operations
* Attentive, a good listener, and enjoys communicating
* Organized, proactive, and skilled at teamwork
**What We Offer:**
* One additional vacation day
* Health insurance
* Allowances supporting personal and family life projects
* Discounts on vehicles represented by Salvador Caetano
* Benefits when purchasing products/services across various areas (leisure, technology, wellness, education, etc.)
* Life insurance
* Pension fund
* Continuous training and development
* Career progression opportunities within the Group, with strong national and international representation
* Integration into a dynamic team with a youthful spirit, within Portugal’s largest automotive group
**What We Value:**
* Relevant work experience
* Strong communication and interpersonal skills
* Customer orientation
* Organizational ability
* Proficiency in English
* Sense of responsibility
**At Salvador Caetano, we help people move.**
At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and supports business evolution. Here, we encourage differences and embrace them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.