Job Summary: We are recruiting a Helpdesk Technician to provide technical assistance and hardware/software configuration support for point-of-sale (POS) equipment. Key Highlights: 1. Join challenging projects with cutting-edge technology 2. Access to a certified training program and continuous skill development 3. Employment opportunities based on equity, integrity, and diversity With over 30 years of experience, Rumos Consulting operates in the field of Information Technology Consulting, delivering solutions across Modern Workplace & Apps, Data, Analytics & Artificial Intelligence, Digital Business Automation, Enterprise Service Management, Digital Design Strategy & Marketing, Project Management Office, Workplace Managed Services, IT Outsourcing, and Licensing. Rumos Consulting’s technology partnerships enable certified service and project delivery, aligned with industry best practices. Following our team’s growth, we are recruiting: **Helpdesk Technician – Kios Network** **Profile:** * Academic qualifications equivalent to 12th grade; * Minimum of 1 year of professional experience in helpdesk or similar roles; * Proven experience in hardware and software configuration; * Ability to provide technical assistance for desktops, laptops, tablets, or smartphones; * Experience in installation and maintenance of Point-of-Sale (POS) equipment; * Knowledge of SQL to execute queries against local databases; * Familiarity with Sage 50C and Zone Soft billing software is considered an advantage; * Good command of English; * Strong communication skills and ability to work effectively in a team; * Strong analytical and problem-solving abilities, with attention to detail; * Sense of responsibility, proactivity, and autonomy; * Valid driver’s license and willingness to travel for equipment installation at POS locations. **Location:** Sintra **Why Work With Us:** * With over 30 years of experience, Rumos Consulting boasts a team of specialized IT professionals; * At Rumos Consulting, consultants participate in highly challenging projects leveraging cutting-edge technologies across diverse industry sectors; * Rumos Consulting consultants have access to a certified training program, ensuring continuous technical skill enhancement; * As an employer, Rumos Consulting offers employment opportunities grounded in equity, integrity, and diversity. Based on these values, we strive to ensure no individual is discriminated against due to age, disability, gender, marital status, pregnancy and maternity, race, beliefs, or sexual orientation. We believe in everyone’s capabilities because teamwork, mutual support, empathy, and respect are embedded in our DNA. Applications for the Helpdesk Technician – Kios Network position Applications matching the required profile will be processed immediately upon receipt; remaining applications will be retained in our database for future opportunities. Rumos Consulting, S.A. is the data controller responsible for processing personal data collected during this application process. You may exercise all your data subject rights directly at \ using the email address registered or indicated in your CV. If you do not currently have your password available, you may recover it for that email address. Alternatively, you may contact Rumos Consulting, S.A. directly to exercise your data subject rights. You can find the original job posting at: https://www.itjobs.pt/oferta/512599/tecnico\-de\-helpdesk\-rede\-kios
João Santos
Indeed · HR
João Santos
Indeed · HR
