Italian Speaking Performance Specialist

Description

Summary: This role combines customer support, digital marketing, and performance analysis, supporting advertising and campaign operations on a leading digital platform. Highlights: 1. Opportunity to work on a global ByteDance advertising project 2. Career growth in digital marketing, ads, and performance analysis 3. International and fast-paced work environment **Location:** Lisbon, Portugal (On\-site) **Company:** (MPO Performance Project) **Languages:** Italian (Fluent) \+ English (B2\) **Start Date:** 21 May 2026 **Work Model:** On\-site **Schedule:** Rotating shifts (07:00 – 16:00 / 10:00 – 19:00\), Monday to Sunday **Days Off:** 2 rotating days per week ### **ABOUT THE ROLE** We are hiring an Italian\-speaking Customer Service / Performance Specialist to join a dynamic project in Lisbon. This role combines **customer support, digital marketing, and performance analysis**, supporting advertising and campaign\-related operations on one of the world's leading digital platforms. You will work in a fast\-paced, international environment focused on **ad performance, campaign optimisation, and client support**. ### **YOUR RESPONSIBILITIES** * Support clients with advertising and campaign\-related inquiries * Analyse performance metrics and KPIs to improve campaign outcomes * Assist with digital advertising operations and optimisation tasks * Provide high\-quality customer service in Italian and English * Collaborate with internal teams to ensure campaign success * Work within defined processes in a performance\-driven environment ### **WHAT WE ARE LOOKING FOR** * Fluent Italian (spoken and written) * Good English communication skills (B2 or higher) * Experience in **digital marketing or paid campaign management (mandatory)** * Knowledge of **marketing analytics and KPIs** * Previous experience in a contact centre or advertising tech environment * Degree in Marketing or a related field * Familiarity with social media platforms and digital advertising tools * Strong customer service mindset * Ability to work independently and as part of a team ### **WHAT'S IN IT FOR YOU** * Opportunity to work on a **global ByteDance advertising project** * International and fast\-paced work environment in Lisbon * Competitive salary package (details shared during recruitment process) * Career growth in digital marketing, ads, and performance analysis * Structured onboarding and training * Stable on\-site position with rotating schedule ### **WORK SCHEDULE** * Rotating shifts: 07:00–16:00 or 10:00–19:00 * Monday to Sunday operations * 2 rotating days off per week ### **READY TO APPLY?** If you are an Italian\-speaking professional with experience in digital marketing, paid campaigns, or advertising platforms, this is your opportunity to join a global tech leader in Lisbon. Apply now and build your career in digital advertising and performance marketing.