Patient Management

Description

Job Summary: A Patient Manager will oversee the patient's treatment process, ensuring their well-being and satisfaction throughout. Key Highlights: 1. Comprehensive patient care from day one 2. Ensuring patient satisfaction and motivation 3. Initial and ongoing training and career progression We are expanding our Patient Management team at our clinic. Reporting to the Clinical Coordination team, the Patient Manager will be responsible for supporting patients throughout their treatment journey from day one, ensuring: * Patient support throughout the entire process of the first consultation and medical evaluation; * Formalization with the patient of a Comprehensive Treatment Plan based on their individual needs and medical diagnosis; * Patient satisfaction and motivation throughout their treatment; * Other tasks necessary for the smooth operation of the clinic. The role requires achieving monthly targets while adhering to established protocols, policies, and procedures—and above all, prioritizing the well-being of those who seek our services and place their trust in us. **Working Hours:** Full-time, rotating shifts Monday through Saturday, between 09:30–20:00. **We Offer:** Competitive sector compensation, initial and ongoing training, and opportunities for career progression. **Desired Experience:** * Minimum education level: 12th grade; * Experience in similar or customer-facing commercial roles; * Proficiency in computer applications; * Fluency in English (preferred). Working in healthcare begins with a genuine desire to care—thus, we seek professionals who: * Are patient-well-being oriented and enjoy interacting with the public; * Are recognized for their friendliness, communication skills, negotiation abilities, and solution-oriented approach; * Are motivated by teamwork; * Are dynamic, organized, and capable of managing multiple tasks simultaneously; * Are determined, goal-oriented, and value professional growth.