Guest Experience Expert

Description

Summary: The Ritz-Carlton Ladies and Gentlemen create extraordinary and memorable experiences, upholding Highlights: 1. Opportunity to create extraordinary and memorable experiences 2. Uphold "The Gold Standards" of luxury service 3. Be part of a global team known for excellence **Additional Information** **Job Number**26025756 **Job Category**Rooms \& Guest Services Operations **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management *At Marriott International, we are committed to being an equal opportunity employer, welcoming and providing access to opportunities for all individuals. We foster an environment that values and celebrates the unique backgrounds of our employees. Our greatest strength lies in the diverse blend of cultures, capabilities, and experiences of our workforce. We pledge non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.* As one of more than 100 award-winning hotels worldwide, The Ritz-Carlton Ladies and Gentlemen craft extraordinary, unforgettable guest experiences — experiences that stay with guests long after their stay. We attract the world’s leading service professionals who thoughtfully create lifelong memories. We believe everyone succeeds when empowered with creativity, attention to detail, and empathy. Every day, we set the global standard for exceptional, distinctive luxury service and take pride in delivering excellence in care and comfort to our guests. Your role is to ensure the elegant and complete daily delivery of "The Gold Standards" of The Ritz-Carlton. The Gold Standards form the foundation of The Ritz-Carlton and guide us to perform better each day than the day before. This foundation, coupled with our belief that our culture drives success — which has earned The Ritz-Carlton its reputation as a global leader in luxury service — means that, as part of our team, you will learn and embody The Gold Standards, such as the Employee Promise, the Credo Principles, and our Service Values. Our promise to you is to provide opportunities that foster pride in your work and in the people you work alongside. Joining The Ritz-Carlton means joining a Marriott International hotel brand — **where** you can perform at your absolute best and reach your full potential, **start** achieving your goals, **be part of** a world-class team committed to excellence, and **be** your best self.