Job Summary: Providing telephone support to end customers for Hot Water Sanitation and Climate Control solutions, conducting customer satisfaction surveys and analyzing reports. Key Highlights: 1. Challenges in an international environment 2. Career opportunities at one of the world's best companies 3. Medical services and employee discounts **Company Description** **Welcome to Bosch** Autonomous vehicles, machines communicating with each other, smart homes. At Bosch, we turn these visions into reality to improve people's quality of life worldwide. Start something big and become part of an innovative company where you can create something extraordinary: Technology for Life. With over 300 specialized employees and around 15 nationalities, Bosch Lisbon operates in sales, marketing, communications, training, nearshoring services, and shared human resources services for several European countries. Diversity, commitment, and the know-how of our teams are the key success factors of our company. **Bosch Service Solutions** develops and delivers Customer Experience, Mobility, and Monitoring solutions for businesses and their customers. Daily, our teams deliver fast and efficient solutions to thousands of people—from complaint management to life-saving emergency calls and beyond. Set the standards and become a pioneer alongside approximately 9,000 colleagues worldwide. **Job Description** **Your contribution to something greater**: * Providing telephone support to end customers for Hot Water Sanitation (HWS) and Climate Control solutions under the Vulcano, Junkers, and Buderus brands * Contacting and clarifying processes with technical service providers (PAT) * Conducting end-customer satisfaction surveys * Providing telephone support to resolve incidents, maintenance contracts, etc. * Daily analysis of internal reports **Qualifications** **What sets you apart**: * Completed secondary education (12th grade) * Strong communication skills * Customer orientation * Ability to handle adversity * Organizational skills * Proficiency in Microsoft Office * Easy interpersonal and team interaction * Critical analytical ability **Additional Information** **What we offer**: International challenges \| career opportunities at one of the world's best companies \| medical services \| employee discounts \| sports and health-related activities \| cafeteria \| excellent access to public transportation **Success stories don’t happen by chance...** **Make them happen! Apply now!**
João Santos
Indeed · HR
João Santos
Indeed · HR
