Office Assistant (F/M)

Description

Job Summary: The Office Assistant will support clients in the logistical and operational management of workspaces, focusing on partnership and proximity with management teams. Key Highlights: 1. Support clients in space utilization and logistical and operational management. 2. Ensure reception duties and interaction with clients and visitors. 3. Identify improvements for customer satisfaction and support the management team. Maleo is evolving into a reality that goes far beyond workspaces. With an established presence in Lisbon and Porto, and a growing operation, **Maleo** develops and manages an ecosystem that integrates **real estate, development, services, and experience**, delivering comprehensive solutions for companies and professionals throughout their entire lifecycle. In the **offices** segment, it offers a network of flexible spaces in premium locations, tailored to various business sizes and needs, complemented by a **meetings \& events** offering that enables meetings, activations, and experiences with a hospitality-oriented approach. Through its **care** division, it delivers premium services directly to clients’ offices — from reception and concierge to maintenance, cleaning, and event support — ensuring operational efficiency and focus on core business. We are seeking an **Office Assistant** to strengthen our **Offices Operations** team. As an **Office Assistant**, your mission will be to support our clients in logistical and operational workspace management tasks, building genuine partnerships and close relationships. **Your responsibilities will include:** * Welcoming, guiding, and supporting clients in space utilization; * Performing reception duties, e.g., mail handling, telephone answering, email dispatch, and meeting room booking and preparation; * Ensuring interactions with clients, visitors, and colleagues comply with current internal procedures; * Identifying and reporting improvement opportunities to ensure client satisfaction; * Supporting the management team with administrative tasks or other activities occurring at the Center. **What we expect from you:** * Experience in hospitality or similar roles (mandatory requirement); * Strong customer orientation; * Ability to manage tasks and adapt to change; * Ability to work independently and collaboratively; * Initiative and autonomy; * Strong written and verbal communication skills; * Proficiency in *office tools (*Word, PowerPoint, Excel); * Good command of English. **What we offer:** * Base salary; * Meal allowance via card; * Health insurance; * Employee and family assistance program; * Public transport pass; * Career progression opportunities. Employment type: Full-time Benefits: * Meal card/ticket * Health insurance * Transportation allowance Language: * Portuguese (Mandatory) Work location: On-site