Internship in Guest Relations

Description

Job Summary: Internship in Guest Relations for students or recent graduates in hospitality, tourism, or real estate management, focused on operations and high-end hospitality. Key Highlights: 1. Direct contact with on-site operations and high-standard hospitality 2. Support in coordinating concierge services and guest experience 3. Collaboration with Reservations and Property Management teams We are seeking an intern with a background in hospitality, tourism, or real estate management to join our Guest Relations team. During this two-month internship, you will have direct exposure to on-site operations (check-ins, check-outs, inspections, inventories, and basic maintenance follow-up), gaining knowledge of best practices in high-standard hospitality. Main Responsibilities: Support communication with guests before and during their stay Contribute to a seamless, high-quality guest experience Support coordination of concierge services, including private chefs, transfers, restaurant reservations, and personalized experiences Coordinate with trusted partners for service delivery Proactively monitor guest satisfaction during the stay Support handling of guest requests and escalate when necessary Support post check-out follow-up and collection of guest feedback Collaborate with Reservations and Property Management teams Candidate Profile: Student or recent graduate in hospitality, tourism, or real estate management Enthusiastic profile, team-oriented, and practically minded Valid driver’s license and personal vehicle (company vehicle will be provided for most travel) Flexibility to work Monday–Friday or Thursday–Monday, depending on operational needs Fluency in English is mandatory; additional languages are valued Type of Position: Full-time, Temporary or Fixed-term Employment Contract Contract Duration: 2 months Benefits: * Internet access * Free parking Work Location: On-site