Customer Manager | Sintra

Description

Job Summary: We are seeking a Customer Consultant to join a dynamic team, manage and follow up on orders, clarify inquiries, and collaborate to ensure customer satisfaction. Key Highlights: 1. Personalized and efficient customer service 2. Positive and motivating work environment 3. Professional development opportunities **Customer Manager – Sintra (Linhó) \| Full\-Time** We are recruiting a Customer Consultant to join a dynamic, excellence-oriented team focused on outstanding customer service. If you value direct customer interaction and seek a stable career opportunity, this could be your next step. **Key Responsibilities** * Manage and follow up on customer orders, ensuring personalized, efficient, and high-quality service; * Clarify inquiries, resolve complaints, and propose solutions empathetically and professionally; * Provide administrative support related to accounts, records, and various requests; * Monitor performance indicators and actively contribute to continuous improvement; * Collaborate with the team to ensure consistent, customer-satisfaction-focused service. **Required Profile** * Minimum education level: 12th grade; * Experience in customer service or similar roles (preferred); * Strong communication, persuasion, and problem-solving skills; * Good planning, organizational, and detail-oriented abilities; * Proactive, collaborative, and results-driven profile; * Sense of responsibility and clear customer orientation; * Immediate availability. **What We Offer** * Stable employment contract, with prospects for long-term continuity within the company; * Working hours: Monday to Friday, from 09:00 to 18:00 (1-hour break); * Initial training and ongoing mentoring, with real professional development opportunities; * Performance-based bonuses tied to individual and team results; * Positive, motivating, and growth-oriented work environment. **Ready for the next step?** If you aim to grow in the field of Customer Service and Consulting and contribute to a differentiated customer experience, submit your application and join a team that values dedication, quality, and results! Type of position: Full-Time, Full\-time Compensation: €950.00 \- €1,100.00 per month Benefits: * Meal card/voucher * Free parking