Job Summary: Konica Minolta is seeking a Microsoft 365 Specialist to define, implement, and manage the governance and operations model for the M365 ecosystem. Key Highlights: 1. Define, implement, and maintain the Microsoft 365 Governance model 2. Manage the 365 Hub, ensuring alignment, standards, and best practices 3. Manage Microsoft 365 licensing and cost optimization Konica Minolta is a Japanese multinational with a startup mindset. Although we have been in the global market for over 100 years, we are constantly developing and evolving. Today, we work on Printing and Software solutions. Currently, we are reinforcing our team with a Microsoft 365 Specialist to be assigned to our client. Your responsibilities will include: \- Define, implement, and maintain the Microsoft 365 Governance model; \- Manage the 365 Hub (currently managed by the client), ensuring alignment, standards, and best practices; \- Produce, update, and maintain governance and operational documentation for the M365 ecosystem; \- Manage Microsoft 365 licensing, including: different license types and profiles, consumption analysis and cost optimization, management of existing complexity and lack of structured information in ITSM; \- Manage authorized domains for external sharing and related policies; \- Ensure advanced operational management of M365: handling Level 3 requests and incidents, defining operational and lifecycle procedures, managing visibility, ownership, and lifecycle of Microsoft Teams, delivering and transferring procedures to the consortium; \- Manage access rights in the context of M365 mobility; \- Manage and govern Microsoft 365 Groups; \- Inventory M365 features and services and track Microsoft updates and roadmap; \- Conduct trainings and workshops (Teams, Planner, licensing, and M365 best practices); \- Monitor and manage tickets with Microsoft support; \- Monitor Microsoft service-level alerts and global incidents. What we expect from you: \- Academic background in Information Technology; \- Experience in similar roles; \- Solid knowledge of: Microsoft Teams, SharePoint Online, Power Apps, Power Automate, Power Virtual Agents; \- Experience in defining M365 governance models, standards, and processes; \- Experience in Microsoft 365 licensing management, with focus on analysis and optimization; \- Knowledge of Azure AD / Entra ID, groups, permissions, and access control; \- Experience in external sharing, M365 compliance, and security; \- Ability to design and document operational and governance procedures; \- Experience in contacting, monitoring, and escalating issues with Microsoft support; \- Knowledge of ITSM (incidents, requests, problems, and changes); \- Analytical profile for assessing impact and adoption of new M365 services. What you will find: \- One of the Top 100 Best Companies to Work for in Portugal (an award we have received for 5 consecutive years); \- A customized career development plan; \- Team-building activities; \- A positive working environment; \- Various benefits including health insurance, 28 vacation days, and health and wellness programs. If, like us, you believe that progress stems from each individual’s contribution and the environment we build together, join us and submit your application! Selection Question(s): * Have you previously defined or implemented a Microsoft 365 Governance model (standards, policies, lifecycle, ownership)? * Do you have hands-on experience in managing and optimizing Microsoft 365 licensing (consumption analysis, different profiles/licenses)? Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
