Customer Service Advisor – Lisbon

Description

Summary: This position offers an opportunity to gain experience and grow long-term in e-commerce support and premium customer relations, requiring excellent French and good English. Highlights: 1. International career and development opportunities 2. Strong internal progression with over 90% promotions 3. Administrative support and assistance in finding accommodation Want to boost your international career? Lisbon is waiting for you with a stable, training-oriented position full of opportunities! If you speak fluent French and have a good command of English, this opportunity is perfect for you. **Who are we?** ---------------------- Colybry does not recruit for its own teams but connects French-speaking talents with its partners based in Lisbon. Our role: to support you and maximize your chances of finding the right job. * **️ Why Lisbon?** * Sunny and affordable capital (30–40% cheaper than France) * Cosmopolitan and dynamic city * Friendly atmosphere and exceptional quality of life **Benefits** ----------------- * Meal vouchers + performance bonus * Modern facilities and internal activities * Health insurance from day one * Regular team-building activities and wellness program * Benefits club with discounts and cashback * Fixed non-working weekends * Positive international work environment * Strong internal progression (over 90% internal promotions) * Colybry administrative support and assistance in finding accommodation * Handle online purchase-related inquiries * Support customers with order tracking * Provide accurate product information * Resolve customer issues quickly and professionally * Ensure effective follow-up and high-quality customer experience This position represents an excellent opportunity to gain experience and grow long-term in e-commerce support and premium customer relations. * Fluent French (spoken + written) * English minimum B2 level * Prior experience in customer service or sales — a plus * Dynamic, motivated, and service-oriented **Work organization:** * Initial on-site training (Lisbon – Sete Rios) * Possibility to transition to hybrid/remote work after 3–6 months **Compensation:** * Gross monthly salary: €1,250 * Monthly performance bonus: €100 * Company benefits and perks **Working hours:** * Monday to Friday: 09:00 – 18:00 * Saturday: 08:00 – 12:00 (rotating days off according to business needs) **Apply now** -------------------------- Interested? Send us your CV and embark on a new adventure in Lisbon!