Job Summary: Konica Minolta is seeking a Helpdesk professional to join its team, responsible for assembling, installing, and configuring equipment and software, as well as providing technical support to end users. Key Highlights: 1. Japanese multinational company with a startup mindset 2. Continuous development and evolution 3. Best company to work for in Portugal (5 consecutive years) **Konica Minolta** is a Japanese multinational company with a startup mindset. Despite having over 100 years of presence in the global market, we are constantly developing and evolving. Currently, we are expanding our team by hiring a **Helpdesk** professional to be assigned to our client. **Your responsibilities will include**: \- Assembling workstations; \- Installing, configuring, and preparing equipment for delivery (laptops, printers); \- Installing and configuring software; \- Creating user accounts, configuring access rights, and assigning group policies; \- Providing user support; \- Troubleshooting and resolving incidents; \- Creating technical procedures. **What we expect from you**: \- Academic background in Information Technologies; \- At least 1 year of experience in similar roles; \- Knowledge of Windows, Microsoft Office 365, and Active Directory; \- Familiarity with ticketing tools; \- Proficiency in English; \- Valid driver's license; \- Proactivity, dynamism, and strong communication skills; \- Ability to collaborate and work effectively within a team environment; \- Results-oriented mindset. **What you will find**: \- One of the top 100 best companies to work for in Portugal (an award we have received for 5 consecutive years); \- A customized career development plan; \- Team-building activities; \- A positive working environment; \- Various benefits including health insurance, 28 days of annual leave, and health & wellness programs. **If, like us, you believe that progress stems from each individual’s contribution and the environment we build together, join us and submit your application!** Employment type: Full-time Benefits: * Meal card/voucher * Health insurance Selection question(s): * What is your availability to start? * Do you hold a valid driver's license?
João Santos
Indeed · HR
João Santos
Indeed · HR
