Supervisor-Housekeeping

Description

Job Summary: Inspect guest rooms, public areas, and the swimming pool to ensure quality standards and support the Housekeeping Department in its daily operations. Key Responsibilities: 1. Ensure quality standards in guest rooms and public areas. 2. Support daily operations management of the Housekeeping Department. 3. Collaborate on coordination among key departments. **Additional Information** **Job Number**26053226 **Job Category**Housekeeping \& Laundry **Location**Sheraton Lisboa Hotel \& Spa, Rua Latino Coelho, 1, Lisbon, Portugal, Portugal, 1069 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Inspect guest rooms, public areas, the swimming pool, etc., after they have been cleaned by housekeeping attendants to ensure quality standards. Be responsible for preparing room availability reports, verifying room status, identifying discrepancies in room availability, prioritizing room cleaning, and updating room status for departing guests. Assist the Housekeeping Department in managing daily operations. Act as a liaison to coordinate efforts among the Housekeeping, Engineering, Front Office, and Laundry Departments. Document and resolve room discrepancy issues with the Front Desk. Prepare, distribute, and communicate changes made to assignment sheets or work boards. Communicate all issues to the next shift. Complete required paperwork. Assist management with hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching of employees. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure both uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet expectations and standards for quality assurance. Move at a pace required to respond to work situations (e.g., run, walk, jog). Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, or machinery (e.g., to identify defects). Enter and locate job-related information using computers or point-of-sale systems. Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above the head and below the knees, including bending, twisting the waist, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move across sloped, uneven, or slippery surfaces and stairways. Climb up and down stairways and/or service ramps. Continuously use manual dexterity and motor skills, frequently using both hands and fine motor functions. Move, lift, carry, and place objects weighing 55 pounds (24.75 kg) or less without assistance and more than 55 pounds (24.75 kg) with assistance. Ability to push and pull a loaded housekeeping cart and other job-related equipment on sloped and uneven surfaces. Stand, sit, kneel, or walk for extended periods or very frequently during the full work shift. Listen and respond appropriately to issues raised by other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: At least 1 year of relevant work experience. Supervisory experience: At least 1 year of supervisory experience. Supervisory experience: None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment that values and celebrates the diversity of our associates’ backgrounds. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* By joining the Sheraton family, you become a member of its global community. We are a place to gather and connect since 1937\. At Sheraton, employees create a sense of belonging in over 400 communities worldwide. We invite, welcome, and connect guests through engaging experiences and attentive service. If you enjoy working as part of a team and delivering meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton. Join our mission to be "The World’s Gathering Place." By joining Sheraton Hotels \& Resorts, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.