Are you looking for a challenge where you can grow and make a difference? **Norauto Alfragide** is looking for a talented individual to coordinate the workshop and drive team performance! Your **main responsibilities** will include supporting the workshop manager in monitoring KPIs and implementing action plans aimed at optimizing the workshop sector; providing technical support to the team, in accordance with service-specific requirements; participating in team training; ensuring proper separation of waste generated by workshop activities and guaranteeing its collection; accompanying customers and supporting the correct resolution of disputes. **What are we looking for in you?** * Experience in automotive mechanics/electrics and team management; * Ability to manage KPIs and analyse performance, with a focus on continuous improvement; * Strong communication, leadership, and customer-oriented skills; * Proficiency in IT and workshop management tools; * Availability for rotating shifts (Monday to Sunday, with two days off per week); * Valid driver’s licence (Category B, mandatory). **What do we offer?** * **Permanent contract** and attractive benefits (life and health insurance, performance bonuses, and much more!); * **Ongoing training** and growth opportunities within the company; * **Integration into a solid and innovative multinational**, which values **diversity** and believes that all individuals, regardless of gender identity or expression, can be part of its team. **If you’re seeking a challenge where you can lead, grow, and make a difference, apply now!** Type of position: Full-time Benefits: * Meal voucher/card * Commercial discounts * Free parking * Life insurance * Health insurance