Chapter Lead

Description

Job Summary: BNP Paribas Personal Finance is seeking a leader and subject-matter expert to join the Welcome & Day2Day Tribe, with the mission to develop the team, inspire growth, and ensure outstanding performance. Key Highlights: 1. Integrate into an agile team in continuous evolution. 2. Onboarding plan including training, coaching, and networking. 3. Promote responsible and sustainable consumption. Do you want to be part of the change? Do you want to be part of the change? Then you’re in the right place. Our ambition is to build a sustainable future for our customers and our teams… but we cannot do it without you! By joining BNP Paribas Personal Finance, you will participate in our major transformation to build a more sustainable world: we are committed to promoting access to more responsible and sustainable consumption to support our customers and partners. To achieve this, we implement concrete actions—not only in how we conduct our business and improve our sustainable growth, with the ambition to reduce our environmental footprint, but also in how we support those who need it most. In practice, your day\-to\-day: As part of the Welcome \& Day2Day Tribe, your mission will be twofold: to be a subject-matter expert in your domain and a hands-on leader for your Chapter members. Your objective? To develop the team, inspire growth, and ensure excellence in performance—always in service of the product and the Tribe you belong to. Key responsibilities include: As a leader: actively contribute to defining the Tribe’s strategy and ensure innovative solutions within your area of expertise; As a subject-matter expert: continuously deepen your knowledge in your specialty, staying at the forefront; As a mentor: support and guide Chapter members, fostering continuous improvement and professional development; Define and optimize working methods within the Chapter, ensuring consistency and excellence in delivery to the Tribe; Collaborate with other leaders to ensure cross-functional alignment and promote technical excellence. The Mission matters—but so do the Team and the Workplace! Welcome to the Welcome and Day2Day Tribe, part of the IT Directorate at BNP Paribas Personal Finance—a dynamic, agile team in constant evolution. We are ready to welcome you with an initial onboarding plan, including on-the-job training, coaching, and networking. Are you who we’re looking for? Bachelor’s or Master’s degree in Computer Engineering, Management, or related fields; At least 5 years’ experience leading technical teams and/or managing projects, preferably in the banking sector; Advanced level of English, both written and spoken; Clear communication and influencing skills: ability to convey ideas, negotiate, and align stakeholders; Strong collaboration and teamwork capabilities; Customer orientation and focus on value delivery; Inspiring leadership: ability to motivate, influence, and foster a collaborative environment; Agile mindset and adaptability: promote agile practices and respond swiftly to change; Attention to detail, with excellent organizational and prioritization skills; Adaptability and resilience to operate effectively in dynamic environments; Risk management and compliance: ensure security, regulatory adherence, and risk mitigation; People development: mentoring, coaching, and identifying competence gaps to drive team evolution; Knowledge of microservice architectures, microfrontends, Cloud, CI/CD processes, AI-based solutions, and JavaScript frameworks (e.g., React, Angular, Vue) is highly valued; If you answered “yes” to all of the above, then we want to meet you! We look forward to your application! Our Commitments BNP Paribas Personal Finance is committed to providing equal employment opportunities to all candidates and, as a socially responsible company, embeds the principles of Diversity and Inclusion into its values and practices. To achieve all our objectives, we aim to attract, develop, and retain diverse profiles—embracing diversity as a key enabler and differentiator of innovation, fundamental to our organization. If you would like to learn more about our Organization, Values, and Projects, please visit this (Opens in a new tab) page. What makes us proud as a Top Employer Top Employer Portugal and Top Employer Europe certification—for the eighth consecutive year. 93% of our employees identify BNP Paribas as a company with “inclusive management that supports all types of differences (age, background, sexual orientation, …)”. 94% of employees identify with and benefit from our “Smart Working” policy, feeling comfortable in a hybrid work environment supported by digital tools and flexible workspaces. 72% of our customers are brand promoters