Description
Job Summary:
This position involves in-person service and administrative support, providing information to foreign citizens, processing documents, and ensuring inclusive service.
Key Highlights:
1. Assistance and information to foreign citizens regarding regularization
2. Biometric data collection with data protection
3. Intercultural/linguistic mediation and humane service
Agency for Integration, Migration and Asylum, I.P. (AIMA)
District: Lisbon · Locations: Lisbon, Oeiras (Barcarena), Sintra (Cacém/Queluz), Vila Franca de Xira (Alverca), Cascais
Vacancies: 26 · Employment Type: Fixed-term contract with indefinite duration · Career/Category: Technical Assistant (Grade 2)
Remuneration: €979.05 (TRU, Level 7 – 1st step) · Supplements: €0
What You Will Do
In-person service and administrative support at AIMA service centers in the Lisbon Metropolitan Area:
Assist and inform foreign citizens about documents, procedures, and deadlines for regularization.
Receive, verify, digitize, and process applications (entry, stay, and residence).
Collect biometric data (photo, fingerprints, signature) in compliance with data protection regulations.
Receive applications for Residence Permits and notify decisions.
Collect fees and issue receipts.
Ensure clear communication, intercultural/linguistic mediation when necessary, and inclusive, humane service.
Where the Vacancies Are – 26 Positions
**Lisbon (13):** Av. António Augusto de Aguiar (10), Rua Passos Manuel (2), Rua Angelina Vidal (1)
**Oeiras – Barcarena (4):** Av. do Casal de Cabanas (Taguspark)
**Cascais (4):** Rua da Misericórdia
**Sintra – Cacém/Queluz (3):** Praceta Duque de Saldanha (2 positions will be in Queluz)
**Vila Franca de Xira – Alverca (2):** Praceta Estanislau Raimundo Nogueira
**Note:** Applications cover all locations; assignment to a specific post is determined by final ranking order, subject to availability.
Requirements
12th grade (or equivalent).
General LTFP requirements (≥18 years old, fitness, etc.).
No substitution by experience or training.
**Employment quota:** 1 position reserved for candidates with ≥60% disability (in case of equal ranking).
Selection Methods
**Curriculum Assessment (CA):** qualifications, training (last 5 years), and proven experience.
**Competency Assessment Interview (CAI):** public service, results orientation, communication, problem analysis/resolution, and emotional intelligence.
Eliminatory threshold below 9.5. Bonus points for EstagiAP XXI participants (see official notice).
How to Apply
**Deadline:** until October 30, 2025 (20 working days after publication).