Administrative Assistant for Customer Support

Description

Job Summary: We are seeking an organized, communicative, and responsible Administrative Assistant for Customer Support to handle orders, assist customers, and manage information. Key Highlights: 1. Customer support and process follow-up until completion 2. Call management, email handling, and organization of administrative tasks 3. Independent and team-based work with a positive attitude We are looking for an organized, communicative, and responsible individual to join our team as an **Administrative Assistant for Customer Support**. The selected candidate will be responsible for tracking orders and appointments, supporting customers, and ensuring information is handled clearly, promptly, and efficiently. Main Responsibilities: * Customer service and follow-up; * Management of calls, e\-mails, and received requests; * Data entry and system updates; * Scheduling, calendar management, and organization of administrative tasks; * Preparation and filing of documents; * Assistance in resolving inquiries and requests; * Process follow-up until completion; * Communication with various company departments; * Updating internal databases and records; * General support for daily administrative activities. Candidate Profile: * Strong communication skills; * Organizational ability and attention to detail; * Responsibility and punctuality; * Basic computer literacy; * Proficiency in using e\-mail, Word, and Excel; * Ability to manage multiple tasks; * Positive, customer-oriented attitude; * Ability to work independently and collaboratively. Benefits: * Commercial discounts * Free parking * Course reimbursement Work Location: On-site