Receptionist 2nd Shift

Description

Job Summary: We are seeking a professional to ensure front desk services at 4- and 5-star hotels, with a focus on customer satisfaction and service excellence. Key Highlights: 1. Inclusive environment that values diversity 2. Opportunities for professional development and continuous training 3. Collaborative culture and welcoming environment **About Vincci Hoteles** -------------------------- We are an international chain of 4- and 5-star hotels, recognized for excellence in the tourism industry. Our philosophy places people at the center, fostering an inclusive, dynamic, and welcoming environment where creativity and professional development are valued. **Key Responsibilities** -------------------------------- * Ensure hotel front desk services with professionalism and efficiency; * Carry out check-in and check-out procedures while ensuring customer satisfaction; * Provide tourist information and support to guests during their stay; * Monitor and respond to customer comments and feedback for continuous service improvement. **Requirements** -------------- * Technical-professional diploma or bachelor’s degree in Tourism, Hospitality, or related fields; * Minimum of 3 years’ experience in hotel front desk operations; * Solid knowledge of foreign languages, especially English, French, and Spanish; * Dynamism, flexibility, organization, and proactivity; * Strong customer orientation and ability to work in a team; * Good organizational and task management skills. **We Offer** -------------- * An inclusive workplace that values diversity; * Opportunities for professional development and continuous training; * Competitive remuneration and market-aligned benefits; * Collaborative culture and welcoming environment.