Infrastructure and Support IT Technician (m/f)

Description

Job Summary: We are seeking an Infrastructure and Support IT Technician with experience in networks, servers, and systems, capable of providing direct technical support to end users. Key Highlights: 1. Integration into a multinational and expanding company 2. Role focused on implementation, configuration, and support of infrastructures 3. Opportunity to apply knowledge across various IT technologies We are looking for an Infrastructure and Support IT Technician with hands-on experience in networks, servers, and systems, who can also provide direct technical support to end users. Main Responsibilities: \- Implement and configure network infrastructures (switches, VLANs, firewalls, VPNs); \- Support installation and replication of AD, DNS, DHCP, and file servers; \- Participate in configuring backup systems, restore policies, and redundancy; \- Collaborate on applying GPOs, security restrictions, and MFA; \- Support installation and management of solutions such as GLPI, Snipe\-IT, and Zabbix; \- Contribute to organizing and digitizing technical documentation; \- Create and update network diagrams (physical and logical); \- Perform diagnostics, interventions, and preventive maintenance; \- Provide local and remote technical support to end users (hardware, software, network); \- Log and track requests via the helpdesk platform (GLPI); \- Conduct preventive maintenance interventions on PCs and equipment; \- Install and configure devices (laptops, printers, terminals); \- Ensure continuous technical support across multiple business units. Requirements: \- Higher education degree in Computer Networks and Systems; Computer Engineering; Information Technologies; or related fields; \- Experience with TCP/IP networks, VLANs, firewalls, and basic routing; \- Basic knowledge of SQL database administration (preferably Microsoft SQL Server); \- Knowledge of Windows Server (AD, DNS, GPOs, etc.); \- Practical experience installing/configuring network equipment (Unifi, Mikrotik, Cisco or equivalents); \- Knowledge of backup and recovery systems; \- Ability to read and create network diagrams; \- Strong communication skills when interacting with users from diverse departments and technical levels, with emphasis on efficient and professional problem resolution; \- Ability to communicate effectively and work collaboratively in teams; \- Rigor, organization, and initiative; \- Availability for regular travel to group business units. What We Offer: \- Integration into a nationally founded, multinational company experiencing rapid expansion; \- Compensation commensurate with experience and demonstrated performance. By applying to this job posting, you authorize Politejo to collect and process your personal data. Personal data provided during the application process will be processed and stored automatically and physically, ensuring confidentiality, and used exclusively for recruitment-related activities and, if applicable, for human resources management, in compliance with legal and contractual obligations. Politejo would like to respond to all applicants, but this is not always possible. Therefore, if you are not contacted within two weeks after submitting your application, please consider the process closed. Employment Type: Full-time Work Location: On-site