Description
Summary:
This task force role involves managing end-to-end customer account processes, overseeing overdue accounts, handling complaints, and supporting order-to-cash operations.
Highlights:
1. Manage end-to-end customer account processes
2. Monitor and manage overdue customer accounts
3. Support order-to-cash processes with focus on excellence
**TASK FORCE (6 months):**
* Manage the end\-to\-end processes related to customer accounts (from placing a sales order to receiving payment from the customer);
* Manage and monitor customer current accounts with overdue situations;
* Manage and follow up on customer complaints and deductions;
* Coordinate and support order\-to\-cash processes both internally and externally, with a focus on operational excellence.