Description
Job Summary:
We are seeking a Collections Manager to work on credit recovery and administrative support in a book publishing company.
Key Highlights:
1. Telephone contact with debtors for credit recovery
2. Administrative support tasks for customer service
3. Teamwork and argumentation skills
We are recruiting a Collections Manager for a company operating in the field of Book Publishing and Distribution.
**Responsibilities:**
\- Telephone contact with individual debtors aimed at credit recovery;
\- Administrative support tasks for customer service.
**Requirements:**
\- Experience in inbound and outbound call centers focused on credit recovery;
\- User-level computer skills;
\- Strong interpersonal and teamwork abilities;
\- Excellent argumentation, persuasion, and negotiation skills.
**Offer:**
\- Schedule: Weekly rotating shift: 09:00–18:00 / 12:00–21:00;
\- Base salary: €920;
\- Fixed commissions of €300 (only during the first three months; from the fourth month onward, commissions are paid based on recovered amounts);
\- Meal allowance: €6.50 per working day.
The Clan will process the personal data you submit through your application, as well as any attached documents, for the purpose of managing candidate contacts within the scope of recruitment and selection. Your response to this job offer legitimizes such processing and constitutes your explicit authorization and consent. Your data will be processed in accordance with our privacy policy, available at https://emprego.multipessoal.pt/PCC/polit
Type of position: Full-time
Work location: On-site