Description
Job Summary:
An experienced food service professional to ensure smooth operations, service quality, and team management, with a strong focus on customer satisfaction and sales.
Key Highlights:
1. Relevant and proven experience in the food service industry
2. Leadership and team management skills
3. Customer- and sales-oriented mindset
Job Description:
**Responsibilities:**
* Ensure the full operational functionality of the unit;
* Maintain service quality standards;
* Ensure compliance with cleaning standards and occupational health and safety regulations;
* Integrate, supervise, train, develop, and motivate teams;
* Understand the duties and dynamics of each workstation and be capable of performing those functions;
* Schedule shift rotations;
* Anticipate potential issues;
* Handle customer complaints;
Candidate Profile:
* Relevant and proven experience in similar roles within the food service industry;
* Proficiency in English (knowledge of additional languages is an advantage);
* Customer-oriented mindset;
* Sales-oriented mindset;
* Professional appearance and friendly demeanor;
* Strong communication and interpersonal skills;
* Leadership capability;
* Sense of responsibility, proactivity, and dynamism;
* Flexibility in working hours;
* Team spirit;
* Stress management ability;
Employment Type: Full-time
Work Location: On-site