Front Office Receptionist - (Lisbon)

Description

Job Summary: We are looking for a special person to join our reception team and be the first face welcoming guests arriving in Lisbon, creating a welcoming and seamless experience for our guests. Key Highlights: 1. Join the reception team to welcome guests arriving in Lisbon 2. Create a welcoming and seamless experience for guests 3. A tranquil, caring, and professional environment grounded in respect and well-being **About Us:** Vila Garden Guesthouse At our guesthouses, we believe hospitality begins with a genuine smile and the ability to make every guest feel at home. We are seeking a special person to join our reception team and be the first face welcoming guests arriving in Lisbon. ? In your day-to-day role, you will be responsible for creating a welcoming and seamless experience for our guests, ensuring: • Warm reception and guest assistance (check-in and check-out) • Support during the stay, responding to questions and needs • Reservation management, email handling, and administrative and back-office tasks • Payment tracking and recording, billing, and documentation of stays • Direct coordination with housekeeping and maintenance • Attention to detail to ensure consistent, high-quality service ?? Who We Are Looking For More than a resume, we value attitude, empathy, and a strong sense of responsibility. Ideal profile: • Fluency in Portuguese, English, and Spanish (essential) • Strong communication skills and enthusiasm for human interaction • Organizational skills, autonomy, and attention to detail • Experience in hospitality, tourism, or customer-facing roles • Familiarity with the HOST system (highly valued) • Education in Hospitality/Tourism ?? What We Offer • Gross monthly salary between €1600 and €1700 • Health insurance after 1 year • 3 days off per week • Integration into a close-knit and collaborative team • A tranquil, caring, and professional environment • A home where respect and well-being matter • Working hours: 4:00 PM – 12:00 AM, Thursday to Sunday If you believe hospitality lies in the details and enjoy making people feel welcome, we would love to meet you. **Requirements** :