Operations Director

Description

Job Summary: We are seeking an Operations Director to lead operational excellence across our network of clinics, ensuring high standards of quality and a differentiated patient experience. Key Highlights: 1. Lead operational excellence and overall clinic performance 2. Ensure clinical quality, patient safety, and patient satisfaction 3. Develop and support teams, fostering a high-performance culture Operations Director **Location:** Sintra, PT, 2710\-089 **Publication Date:** 11/06/2026 **Contract Type:** Indefinite-term **Work Mode:** Hybrid **Part-time/Full-time:** Full-time Operations Director – Diaverum Portugal At Diaverum, we are a global leader in renal care, dedicated to improving the quality of life for people living with chronic kidney disease. In Portugal, we operate a network of approximately **28 clinics and care for around 3\.500 patients**, supported by highly specialized multidisciplinary teams. Our **"True Care"** culture lies at the heart of everything we do — combining clinical excellence with genuine human care, underpinned by our core values of **competence, passion, and inspiration**. Every day, we strive to deliver not just treatment, but a fuller life for every patient. The Role We are looking for an **Operations Director** to lead operational excellence across our clinic network, ensuring optimal resource utilization, high-quality standards, and a differentiated experience for both patients and staff. Key Responsibilities * Ensure **operational excellence** and overall clinic performance * Guarantee **clinical quality, patient safety, and patient satisfaction**, in partnership with General Management and Medical Management * Optimize **installed capacity and productivity**, promoting sustainable growth * Lead **financial management**, including budgeting, cost control, and operational efficiency * Ensure **compliance with internal policies and applicable legislation** * Develop and support teams, cultivating a **high-performance and engaged culture** * Drive strategic initiatives, including **integration of new businesses** and continuous improvement * Represent the organization with external stakeholders, including **health authorities and partners** Candidate Profile * Proven experience in **operational management**, preferably within the healthcare sector * Background in managing **complex units** and demanding environments * Experience in multinational settings and/or business transformation * Bachelor’s or Master’s degree in **Business Administration, Life Sciences, or related fields** * Fluency in **English** * Strong leadership capabilities, strategic vision, and results orientation What We Value This role demands a leader who embodies and champions the True Care culture, demonstrated through behaviors such as: * **Lead by example**, with integrity and accountability * **Shine with enthusiasm**, mobilizing teams and inspiring results * **Build bridges and relationships**, fostering collaboration and trust * **Challenge the status quo**, with an innovative mindset and commitment to continuous improvement Why Join Diaverum? At Diaverum, you will have the opportunity to join an organization making a real impact on the lives of thousands of people, leading teams committed to a greater mission: **delivering healthcare with excellence and humanity**. If you seek a leadership challenge with meaningful impact, within an organization rooted in strong culture and ambitious growth, we invite you to apply.