**We are looking for a Reception Manager with the heart of a host and the soul of a maestro** At our group, we believe every arrival is an opportunity to create magic. We're seeking someone who sees the front desk not just as a counter, but as the stage where memorable experiences begin. **Main responsibilities:** * **Lead and inspire the reception team** with empathy, presence, and passion. * **Welcome guests authentically**, building genuine connections with each client. * **Coordinate daily operations**: check-ins, check-outs, reservations, billing, special requests, and interdepartmental communication. * **Manage delicate situations** calmly and elegantly, turning unexpected events into opportunities. * **Ensure every detail of the guest experience**—from the first word to farewell—reflects the excellence and values of the house. * **Monitor performance, reports, and procedures**, ensuring high and consistent standards. **What we’re looking for in you:** * Proven experience in reception or premium hospitality. * Fluency in Portuguese and English (additional languages are welcome). * Positive leadership style focused on coaching rather than control. * Service-oriented mindset, attention to detail, and passion for creating unforgettable moments. **What we offer you:** * An environment where hospitality is treated as art and culture. * Continuous training and opportunities to grow with us. * A team that values authenticity, creativity, and human warmth. **If you see the reception as the heart of the guest experience, we’d love to meet you.** Send your CV to qpb.cml.rh@algarveresorts.net Job type: Temporary or Fixed-term Employment Contract Salary: €1,500.00 per month Benefits: * Meal card/Voucher Working hours: * 8-hour shift Supplementary compensation: * Annual bonus * 13th salary * Christmas allowance Experience: * Reception: 3 years (Required) Application deadline: 07/31/2025