Description
Job Summary:
Ensure high-quality guest reception by supporting the front desk and providing information about the resort and its services.
Key Highlights:
1. Previous experience in customer service and strong customer orientation.
2. Excellent communication skills in Portuguese and English.
3. Opportunity to work as part of a team at Pine Cliffs Resort.
**Mission:** Ensure guest reception according to the resort's quality and service consistency standards.
**Job Responsibilities:**
Greet and welcome guests politely and warmly;
Accompany guests to their rooms;
Transport luggage to guest rooms;
Provide information about the resort and its available services;
Support the front desk whenever necessary.
**Requirements:**
Previous experience in customer service;
Ability to work effectively in a team;
Strong communication skills;
Strong customer orientation;
Professional appearance;
Valid driver's license;
Accommodation in the Algarve region;
Personal transportation;
**Education/Professional Experience:**
Completion of secondary education (12th grade);
Higher or vocational education in hospitality (or related field) — preferred;
Previous experience as a bellboy — preferred.
**Language Skills:**
Excellent communication skills in Portuguese and English (mandatory).
Knowledge of additional languages is an asset.
Would you like to join the Pine Cliffs Resort team? Apply now!