Description
Job Summary:
Responsible for handling guests' luggage and ensuring friendly reception and farewell, supporting the front desk whenever necessary.
Key Highlights:
1. Friendly guest reception and farewell.
2. Essential support to the hotel front desk.
3. Luggage handling and guest escort.
We return in 2026! Octant Vila Monte reopens its doors to silence, light, and the emotion of being at home.
Job Description
Responsible for handling guests' luggage—from hotel or vehicle entrance to their rooms—and ensuring friendly reception and farewell.
Main Responsibilities
* Monitor guest, staff, visitor, and luggage entries and exits;
* Escort and accompany guests on guided hotel tours;
* Transport luggage to guest rooms;
* Accompany guests to their rooms;
* Distribute incoming and outgoing correspondence for the hotel—whether for staff or guests (packages, messages, faxes, etc.);
* Support the front desk whenever necessary, including room service, check-in, check-out, and pick-up.
Experience We Seek
* Strong sense of responsibility;
* Excellent organizational skills;
* Good communication and interpersonal skills;
* Professional appearance;
* Dynamic attitude;
* Respect for the group's philosophy and vision;
* Availability and flexibility regarding working hours.