Albufeira Management1 Job Listings

Cruise Operations Specialist64840392546433120

Indeed

Cruise Operations Specialist

**(Remote for Portugal residents)** We are looking for an experienced specialist to join our Product Processing Team. Our ideal candidate is someone who holds a growth mindset and can act in parallel as both an individual contributor and team collaborator. The primary function of this role will be supporting our Product Operations Team and Product Owners, focused on fare code and promotion management, booking validation, and fulfillment. This role will support daily operations, ensuring accurate processing of cruise bookings, various product transactions, manual orders, and promotions. **Responsibilities:** * Handle booking confirmations, including checks for cruise line receipts, payment emails, and customer payment reconciliations * Perform daily validation of cruise bookings, including payment processing (deposits, final payments, errors, refunds, etc.), and commission tracking * Ensure fulfillment of stacked promotions and value adds * Maintain cruise inventory and marketplace content * Maintain deep knowledge of Cruise Line promotion details and differentiating between External and Internal offerings, including how said offerings interact * Support content management initiatives for our marketplace and booking engine * Collaborate with Product Operations Leadership, Product Owners, and Processing Team Lead to enhance workflows, reporting, and post\-purchase value delivery to members * Manage fare codes, promotions, locating and validating value within our product offerings **Requirements:** * High School Diploma or equivalent * 1 year proven experience in business operations, booking management, or related travel industry roles * Excellent verbal and written communication skills (Fluent in English) * Ability to professionally communicate with internal and external stakeholders * Strong experience using Microsoft Office Suite (Excel, Word, PowerPoint) and proficient in navigating various computer programs and internal systems * Ability to troubleshoot common issues, identify process gaps and issues when present, and manage complex scenarios professionally * Exceptional organizational skills and attention to detail, ensuring operational processes are followed accurately * Ability to manage changing priorities and adapt to new processes or systems * Ability to work with urgency to deliver tasks and reports on time, ensuring operational success * Experience with travel industry booking engines (preferred)\* * Strong understanding of fare codes, cruise promotions, payment reconciliations, and the cruise line industry (preferred)\* **Schedule** * Afternoon/Evening schedules to align with US operational hours **Office Location** * Guia, Albufeira 8200 * Periodic site visits required as scheduled by management **Benefits** * Meal card allowance * Insurance * 13th \& 14th Paycheck (or as the option of "Duodécimos") **Physical Requirements** Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting) **About ONE** Welcome to ONE! While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique programs and products combined with next generation technology. With over 30 years of experience with some of the world’s most respected brands in the travel, finance, entertainment, technology, education and retail industries, we’re a leader in the loyalty travel solutions space. Join us and get ready to grow with us! Our passionate and talented team members encourage a collaborative work environment where ideas and innovation have no limit. We’re always looking for awesome new people to come aboard! We hope to welcome you to the team soon! **ONE** is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

R. Gen. Humberto Delgado 44, 8200-424 Guia, Portugal

Negotiable Salary

ASSISTANT CONTACT CENTRE MANAGER64538791084674121

Indeed

ASSISTANT CONTACT CENTRE MANAGER

**About Us**: MGM Muthu Hotels is a prominent leisure group with resorts in various locations including the United Kingdom, Portugal, Spain, Cuba, India, and Africa, with 50\+ Hotels on our portfolio. They offer affordable luxury self\-catering and all\-inclusive accommodations with high standards and a focus on customer satisfaction. **Job Summary:** The Assistant Contact Centre Manager supports the Contact Centre Manager in overseeing daily operations of the hotel’s reservations. This role ensures high\-quality customer service, efficient handling of bookings, inquiries, and complaints, and drives performance to meet revenue and occupancy targets. The Assistant Manager coordinates with other departments, monitors team performance, implements process improvements, and contributes to staff training and development, ensuring a seamless and memorable guest experience across all communication channels. **Key Responsibilities:** * Assist in managing daily operations of the hotel’s contact/reservations centre; * Supervise, motivate, and support the reservations and guest service team; * Ensure high standards of customer service across phone, email, chat, and other communication channels; * Handle escalated guest inquiries, complaints, and special requests professionally and efficiently; * Monitor team performance and KPIs, providing coaching and feedback to drive improvements; * Assist in training new staff and ongoing development of team members; * Ensure accurate reservation data, guest information, and reporting; * Identify opportunities to improve processes, efficiency, and the overall guest experience; * Support the Contact Centre Manager in scheduling, staffing, and administrative tasks. **Requirements:** * Bachelor’s degree in Hospitality, Business, or a related field (preferred); * Proven experience in a contact centre or reservations role within the hospitality industry; * Strong leadership and team management skills; * Excellent communication and interpersonal skills; * Proficiency in reservation systems, CRM tools, and MS Office; * Strong leadership, organizational, and communication skills; * Strong organizational and multitasking abilities; * Analytical mindset with the ability to monitor KPIs and drive performance; * Portuguese, Spanish and English languages (additional languages are a plus). **What we offer:** * Integration into a stable and solid company; * A supportive and dynamic work environment; * Opportunities for growth and professional development; * Competitive salary based on experience and qualifications; * Ongoing training and development; * Birthday day off; * Birthday voucher; * Maternity/Paternity support voucher.

R. Bairro dos Pescadores 20, 8200-176 Albufeira, Portugal

Negotiable Salary

Community Sales Manager64538626498563122

Indeed

Community Sales Manager

**Community Sales Manager** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too. **The opportunity** As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention. **A typical day at Regus** You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. **About you** We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre\-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be: * A good communicator, used to dealing with customers – ideally in the hospitality or events industry * Confident, approachable and able to build strong relationships with customers * A great manager, who leads by example and knows how to motivate and inspire a team * Happy taking ownership of problems and finding ways to solve them * Positive, enthusiastic and able to adapt to fast\-changing situations * Confident using MS Office and other basic IT packages In addition, you will: * Manage the day to day running of the centre, focusing on exceptional customer service * Inspire your team of associates, developing their skills to get the best from each team member * Promote your centre to new customers and show them how flexible workspace could enhance their business * Generate leads by delivering engaging networking events within your community **What we offer** On top of a competitive salary package you’ll enjoy: * A bright and inspiring work environment * Training and development opportunities

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Head of Sourcing CU WEU64531671330947123

Indeed

Head of Sourcing CU WEU

**Join our Team** ----------------- **About this opportunity:** Ericsson is looking for a Head of Sourcing for Customer Unit West Europe (CU WEU) in Market Area EMEA. This role plays a critical part in how we partner with suppliers and deliver third\-party solutions to our customers in a rapidly evolving telecom landscape. You will lead sourcing strategy across multiple countries, ensuring speed, cost\-effectiveness, and long\-term value creation. This position is about leading a distributed team, building sourcing capabilities, and acting as a key interface between business stakeholders and the supplier ecosystem. You will work closely with delivery, commercial, and category teams to enable business readiness, manage risk, and unlock supplier innovation to support Ericsson’s growth. The Head of Sourcing for Customer Unit (CU) West Europe reports directly to the Head of Sourcing EMEA. This role is a key member of the EMEA Sourcing Leadership Team. The role leads a team of Sourcing Business Partners and Strategic Sourcing Managers across countries under CU WEU’s remit. **Key Responsibilities:** * Be end\-to\-end sourcing accountability toward the business, covering all third\-party procurement (3PP), even when execution is shared across sourcing teams. * Through early and proactive engagement, collaborate with Stakeholders and Sourcing functions, translating product/customer solution requirements into strategies and third\-party business solutions, managing sourcing plans, driving cost and delivery performance. * Ensure effective management of total spend, drive excellence in cost, supplier efficiency and quality in line with the profitability targets of the company * Drive the Sourcing compliance \& EHS agenda across the unit and the entire supplier base, managing risk and ensure preventative actions * Promote business opportunities based on optimized value extraction through partnering, supplier innovation, market insight and Sourcing strategies. * Actively engage and support EMEA Domains, Sourcing Category teams as well as other Market Area stakeholders on specific sales opportunities and business readiness requirements. * Drive supplier business intelligence, benchmarking practice \& category market knowledge, establishing a cost effective \& competitive marketplace * Define and drive Sourcing vision, strategy, and related targets in alignment with stakeholders and category strategies. * Build a high performing team and set ways of working that are efficient and effective following Ericsson’s leadership framework. * Uncompromising Integrity – Strong need to be an impartial party that looks to the best possible solution for Ericsson * Demonstrate and role model the Ericsson core values, and ethical and responsible business practices. **What you will bring:** ------------------------ * Degree in Administration, Economics or Technology or equivalent through experience * 10\+ years Sourcing experience in various sourcing domains of which 3\+ years in leadership roles. * Deep experience in Telecommunications * Sourcing Practice, Process \& Strategy Knowledge * Proven leadership behaviors, including leading diverse and cross countries teams * Strong negotiations skills * Ability to influence internal and external partners and drive objective decision making **Occasional travel is required.** **Why join Ericsson?** At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. **What happens once you apply?** Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. **Primary country and city: Based in one of the CU WEU countries. Final location and employment terms will be confirmed during the selection process.** **Req ID:** 769975

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Guest Relations Executive (28th June - 3rd September)63822371432579124

Indeed

Guest Relations Executive (28th June - 3rd September)

Scott Dunn is an award\-winning luxury tour operator creating tailor\-made vacations to destinations all over the world. We offer our Explorers Kids Clubs in a number of our 5\* resorts and we put an emphasis on creating long lasting memories for the whole family, creating friendships, engaging children from beginning to end with innovative activities and excursions. Infusing passion through our highly trained and dedicated childcare teams. Location: Algarve, Portugal or Peloponnese, Greece. **Role Purpose** This position is responsible for enhancing the holidays for our guests, ensuring that they get the very best out of their stay with us. You will need to build excellent relationships with our hotel partners. Problem solving will form a significant part of your work, as well as being professional, flexible and adaptable to handle any arising situations. Being willing and able to get involved in any aspect of the general running of the resort and supporting the wider resort team is essential. **Responsibilities** From our teams, we expect an attitude whereby “*nothing is too much trouble*”. There would be an expectation for you to: * Ensure that all our guests benefit from the highest possible level of “*Scott Dunn*” service. * Meet guests during their stay to facilitate any restaurant bookings or activity requests. * Regularly check in with guests, helping them to get the most from our childcare services. * Work closely with the resort childcare team. * Liaise with the UK Operations and sales teams to ensure smooth running of the programme. * Maintain and develop good relations with suppliers and contractors in and out of resort. * Handle any potential issues promptly and efficiently, with courtesy and professionalism. **Duties** Working hard while having fun, you will: * Ensure you are available to guests, enhancing their holiday experience. * Co\-ordinate / manage the arrival and departure of guests, including airport transfers. * Make restaurant bookings, spa treatments, pre\-arrival shopping and activities for guests. * Liaise closely with UK offices to ensure strong communication, being in the detail. * Complete accurate and efficient paperwork, budgets, monies and administrative duties. * Effectively troubleshoot unforeseen events and circumstances \- whether related to guests, staff, properties or logistical arrangements. * To attend hotel/resort managers meetings and keep the resort informed. * Remain knowledgeable on all resort information and programmes. * Liaise regularly with the childcare manager to discuss feedback and up and coming arrivals. * Resolve health and safety issues in a timely manner, reducing risk where possible in advance. * Use your judgement to create “*surprise \& delight*” moments for special occasions for guests. * Strive to improve the guest experience at every opportunity. * Always uphold the Scott Dunn ethos and values (*In the detail, In the know, Inspiring*) * Support in any HR issues that may arise within the team. **About You** We would love to work with you if you have: * An outstanding eye for detail * Strong work ethic * An ability to work independently or as part of a team * Excellent guest relations and interpersonal skills * Great self\-motivation * Organisational skills * The ability to be highly flexible and pro\-active * A professional “*can\-do*” attitude * Excellent time keeping and reliability * Forward thinking and planning skills * A calm, patient, diplomatic and tactful personality, even under pressure **Essential Experience** To be successful as a Guest Relations Executive, you must have: * Clear spoken and written English * Previous hospitality or customer service experience * Excellent problem\-solving skills * Excellent numeric, administrative and organisational skills * The ability to multitask **Desirable Attributes** * Previous background in similar guest relations roles * Spoken languages (beyond English) * Full clean EU driving license * Paediatric first aid qualification **You must be resident in Greece or Portugal or hold Greek or Portuguese residency / dual nationality to be employed.** **Holders of EU passports are welcome to apply to work on a self\-employed basis.** **Please note that you will be required to hold a current criminal background check / disclosure and barring service check. If you do not have one, you will be required to obtain this prior to arrival in resort.** Job Types: Full\-time, Contract Expected Start Date: 28/06/2025

R. Bairro dos Pescadores 20, 8200-176 Albufeira, Portugal

Negotiable Salary

Indeed

MICE Sales Manager

Company Description **Victoria Golf Resort \& Spa Managed by Accor** The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort \& Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels \& Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination. Job Description **MICE Sales Manager M/F/X** Be the voice the ambassador of Victoria Golf Resort \& Spa As a MICE Sales Manager, you do more than promote and sell a hotel — you embody the spirit of Victoria Golf \& Spa and its renowned service: warm, elegant, and thoughtful. Your exceptional organizational skills, creativity, and strong network will allow you to craft tailor\-made proposals and forge lasting relationships. By connecting the right people to the right experience, you’ll contribute to creating unforgettable stays and impactful events for our guests. If you are driven by results, passionate about hospitality, and inspired by the art of building client loyalty, join us — and help shape the future of luxury sales at a landmark destination. **Summary of Responsibilities:** Reporting to the Director of Sales– key responsibilities include, but are not limited to: * Consistently offer professional, friendly, and engaging service * Ensure prompt and courteous service is provided to both internal and external guests * Conduct performance reviews after probation and on an annual basis * Ensure compliance with PMP (Performance Management Process) requirements * Generate revenue through in\-house and off\-site sales activities and special events * Develop new ideas to enhance the department’s offer using creative marketing and communication tools * Identify and acquire new clients in the MICE segment * Attend trade shows, roadshows, and industry events to promote the brand and generate leads. * Create innovative events such as themed evenings, special dinners, fashion shows, charity or music events * Stay informed about key events happening in the region * Supervise proposals, billing, and execution of events * Attend events and ensure smooth operation and guest satisfaction * Maintain positive relationships with guests, suppliers, partners, tour operators, journalists, and global sales networks * Ensure all promotional and commercial materials are up to date * Perform all administrative tasks related to the department * Develop action plans based on performance feedback and ensure proper follow\-up * Train team members according to the Train The Trainer (TTT) methodology * Lead by example and apply LQA emotional and technical standards * Keep your profile updated in INES * Perform any other duties as assigne Qualifications **Qualifications:** * Minimum 5 years of experience in a similar sales position, including at least 2 years in a supervisory role * Fluent in Portuguese and English (spoken and written); * Degree in Hospitality, Business, or a related field is an asset * Solid knowledge of the regional tourism landscape * Strong team spirit and collaboration skills * Proficient in MS Office; knowledge of Opera Cloud is an asset * Excellent communication and negotiation skills * Strong interpersonal and problem\-solving abilities * Highly responsible, reliable, and detail\-oriented * Ability to work efficiently under pressure in a fast\-paced environment Additional Information Our Values **Respect:** We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. **Belonging:** We celebrate our differences. We support one another and always stand together. **Integrity:** We build trust through mutual respect and authenticity. **Empowerment:** We have the power to take initiative and anticipate moments that create unforgettable experiences. **Excellence:** We build genuine connections and cherish every opportunity to make those around us feel special. Diversity and Inclusion Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team. Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Caminho das Andorinhas 2, Vilamoura, 8125-406 Quarteira, Portugal

Negotiable Salary

Chef/Culinary Instructor64282783592705126

Indeed

Chef/Culinary Instructor

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Chef/Culinary Instructor, Faro, Portugal** ============================================ **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef If you're a **culinary instructor** in Faro, Cozymeal provides the ideal platform to highlight the bright, fresh flavors of Portugal’s Algarve region through immersive, coastal\-inspired classes. Create menus featuring cataplana de marisco, grilled sardines with lemon, arroz de marisco and almond cake topped with local honey for guests who value authenticity and flavor. As a culinary instructor in Faro, you can teach cooking classes in Faro at your convenience, connecting with food lovers who appreciate bold flavors and traditional techniques. Set your own schedule, design your own menus and let Cozymeal take care of the marketing, guest bookings and support. Build a rewarding culinary business on your own terms while celebrating Algarve’s culinary richness. Partner with Cozymeal today. **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Faro, Portugal * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Faro, Portugal

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Deputy Technical Director - Albufeira64088881733763127

Indeed

Deputy Technical Director - Albufeira

Our client, a leading pharmacy in Albufeira, is currently recruiting a Pharmacist to support the Technical Management, in a role that values leadership, autonomy, professional rigor, and responsibility. **Main responsibilities:** * Assist in the technical management of the pharmacy, ensuring compliance with legislation and good pharmaceutical practices; * Coordinate and motivate the team, promoting an environment of cooperation and efficiency; * Supervise medication dispensing and the delivery of pharmaceutical services; * Implement and monitor quality and safety procedures; * Manage inventory, orders, and suppliers, ensuring effective resource management; * Develop health campaigns and community well-being initiatives; * Support the development of growth and sustainability strategies in collaboration with management. **Ideal candidate profile:** * Integrated Master's Degree in Pharmaceutical Sciences and active registration with the Portuguese Pharmaceutical Society; * Experience in community pharmacy (previous coordination experience will be valued); * Strong leadership, organizational, and decision-making skills; * Excellent communication abilities, patient orientation, and focus on service quality; * Ability to drive commercial activities with strategic vision; * Sense of responsibility, diligence, and teamwork spirit. **We offer:** * Integration into an established pharmacy with an experienced and collaborative team; * A stable position offering autonomy and professional growth opportunities; * Competitive salary commensurate with experience, plus additional benefits to be defined. Type of offer: Full-time

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Indeed

Revenue Analyst (m/f)

**Highgate**, in Portugal, manages 14 hotel units and is committed to providing excellent service to all customers, at all times. At Highgate, we support an environment of excellence, transparency and intelligence, nurturing our employees to a level of autonomy within the company. Employee growth is our priority, and we provide the tools and opportunities to expand your professional skills and experience. **Want to be part of our team?** We are looking for a Revenue Analyst for Highgate Hotels, in Portugal. This position will be located at our offices in Algarve. **Main Responsibilities:** * Accurate preparation and distribution of daily, weekly and monthly revenue reports; * Assist with ensuring all rates are loaded and inventory maintenance is correct; * Perform audits and maintenance on all systems such as PMS, CRS, RMS and Sales \& Catering Systems; * Must be knowledgeable of all rates, room types, and hotel product; * Prepare Revenue Management Report information for all related meetings; * Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends; * Assist in preparing short and long term forecasts; * Review and analyze reports such as OTA Insights, STR, Demand 360, and other measurement tools and present revenue opportunities; * Update MAR's in Delphi (or other Sales \& Catering System) as required under the guidance of the Revenue Managers to ensure optimal use by sales team; * Analyze local events and activities and project the effect of opportunities they create; * Prepare 14 Day Forecast for distribution to Management team so proper staffing levels are achieved; * Conduct Group audit checks (at least monthly) to ensure Sales and Catering System and the Property Maintenance System are in balance; * Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach; * Ensure accuracy from the daily Flash Report; * Be knowledgeable of all special rates and promotions. **Requirements:** * Bachelor’s Degree or equivalent; * Minimum of 1 year experience in a hotel Revenue Department; * Knowledge of all industry reports such as STR, Demand 360, OTA Insights, etc.; * Proficiency in RM softwares and PMS; * Ability to work quickly in a high\-pressure \& high stress environment; * Ability to communicate clearly both verbally and in writing, in portuguese and english; * Excellent time management skills; * Exceptional with details and follow up. **We offer:** * A positive work environment and integration into a young, dynamic team; * Competitive salary; * Health insurance; * Additional vacation days based on attendance; * Benefits within Highgate Hotels; * Career development and progression opportunities. Localização: Distrito / District: Faro, Concelho / Municipalities: Albufeira

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Director of IT Services & Delivery – Europe (m/f)63822371331585129

Indeed

Director of IT Services & Delivery – Europe (m/f)

**Highgate** is a leading real estate investment and hospitality management company, with a global portfolio exceeding $20 billion in assets and generating over $5 billion in annual revenue. Present in key U.S. markets and expanding across Europe, Latin America, and the Caribbean, Highgate stands out for its innovation, proprietary revenue management tools, and experienced executive team. In Portugal, Highgate manages 14 hotel properties with a strong focus on excellence, transparency, and employee development, fostering a culture of autonomy and professional growth. **Want to be part of our team?** The Director, IT Services \& Delivery – Full Service, reporting to the SVP IT Service \& Delivery, will lead with a clear vision of the level of service that constitutes high quality and demonstrate the leadership qualities to guide the team to attain this level of service. This will necessitate motivating people to rise to the challenges, to embrace new ways of working as well as generating buy\-in from the internal team, GMs, and customers to enable IT best practice in hospitality. The role will encompass both the high\-level management of day\-to\-day IT Service Delivery as well as developing strategies for the introduction of new or modified Services leveraging the use of 3rd party service providers to establish a Service Delivery function capable of scaling efficiently to meet the strategic growth objectives for the company. The Director, IT Services \& Delivery – Full Service is expected to understand hospitality technology and be able to provide advanced level management and direction for hotels utilizing Highgate best practices. **Key Responsibilities:** * Creation of processes to promote and mentor a best practice service delivery environment between outsourced helpdesk, project management and hotel leadership; * Take ownership and responsibility for ensuring delivery of high quality, customer focused IT services to Service Level Objectives agreed with the business; * Creation of annual capital IT budget planning for the hotels with oversight on execution; * Ensure capital and operating IT budgets are met and executed appropriately at the hotel level; * Work with 3rd party partners to ensure SLA is met and expectations are being properly set and delivered; * Contribute significantly to the IT management team, IT strategy, budgetary control, and resolution of complex issues for the Full\-Service portfolio of hotels; * Must be able to manage large scale property management deployment globally; * Must understand hospitality applications and the unique demands from the internal and external customers within hospitality and within certain regions of the world; * Oversight and responsibility for accurate and timely delivery of annual operating budgets for the Full\-Service portfolio of hotels; * Collaborate with Highgate IT leadership on hospitality technology initiatives; * Must be able to manage time in a fast\-paced company; * Will project manage from budget to fruition all onboardings and offboarding; * Will be responsible for creation and maintaining of KPIs for 3rd party support; * Hotel Brand knowledge and experience would be ideal but is not a requirement; * Creation and maintenance of Highgate Full\-Service Property IT MSP standards of procedures. **Requirements:** * Minimum of 5 years managing hospitality technologies; * Experience in a Hospitality Management Company or Hotel Franchise Management is required; * Proven track record in managing a third\-party IT Managed Service Provider or an internal helpdesk; * Strong verbal and written communication across multiple formats: email, SMS, chat/messaging, voice/video conferencing, and in\-person meetings; * Ability to explain complex technology solutions to non\-technical stakeholders (e.g., hotel operations, sales, conference services, and executive leadership); * Must remain composed and solution\-oriented during high\-pressure or multi\-party issues, providing regular status updates and ensuring transparency throughout the team; * In\-depth understanding of hotel\-specific systems and infrastructure, including how systems integrate and potential points of failure; * Familiarity with key hospitality systems: PMS, POS, CRS, PBX, Wi\-Fi, etc; * Strong grasp of hotel networking and integration standards; * Must build and maintain strong professional relationships across brand, property, regional, and corporate teams; * Collaborates cross\-functionally with departments such as Accounting, Treasury, Sales, Operations, Finance, Asset Management, and Revenue Management; * Works closely with Highgate’s IT team to deploy new solutions and ensure hotels meet updated brand standards; * Oversees training, collects feedback, ensures follow\-up at key milestones, and measures implementation success through post\-deployment reviews and lessons learned; * Fluency in spoken and written English is required (additional language skills are a plus); * Estimated travel up to 50%, as needed. **We Offer:** * A positive work environment and integration into a young, dynamic team; * Competitive salary; * Health insurance; * Additional vacation days based on attendance; * Benefits within Highgate Hotels; * Career development and progression opportunities. Localização: Distrito / District: Faro, Concelho / Municipalities: Albufeira

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Indeed

Golf Sales Manager

**Company Description** **Victoria Golf Resort \& Spa Managed by Accor** The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort \& Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels \& Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. **Job Description** **Golf Sales Manager H/F/X** Are you passionate about creating unforgettable Golf experiences? We are seeking a dynamic and driven Golf Sales Manager to join our team at Victoria Golf Resort \& Spa At this role you are a key player responsible for driving revenue and promoting the golf course and related facilities. This role involves developing and implementing strategic sales plans, building strong relationship with corporate clients, tour operator and individual golfers and enhancing the overall visibility of the golf course. The Golf Sales Manager works closely with the Marketing team to create attractive packages and campaigns, ensuring a consistent pipeline of booking and events. Their expertise and proactive approaches are essential to elevating the golf course’s reputation and achieving business growth in this role, your deep knowledge of our property, our golf and your commitment to excellence will shine through every client interaction. By building lasting relationships and offering personalized service, you will inspire loyalty and ensure our guests return time and time again. If you thrive in a luxury environment, have a passion for sales, golf, and love connecting people with exceptional destinations, we invite you to be part of our story! **Summary of Responsibilities:** Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly and engaging service * Ensure prompt and courteous service is extended to both internal and external customers. * Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis * Handle all golf enquiries by past business/ sales team. Ensure golf clients are provided with complete and accurate information on hotel. * Practice effective revenue/yield management to include wise negotiations of room rate and green fees. * Adhere to all policies regarding space release to ensure the effective and profitable ratio for golf events. * Maintain a working knowledge of the operation and service capabilities of all other hotel department as they relate to golf events. * To handle specific golf events as identified by DOSM * Follow through with information distributed to operational department to ensure that it is understood and able to carry out in a manner which the client expects. * Serve as a liaison with the client and operational colleagues to communicate any change or needs that may spontaneously arise whilst the event is occurring. * At the conclusion of each event, work hand in hand with the finance department to guarantee a detailed and complete final bill is sent. * Responsible for the golf segments such as: Travel Agencies, Tour Operators, wholesalers, Luxury Programs, Tour Groups and main corporate accounts. * Establish parameters, quotes and negotiate prices, confirming by written contracts. * Maintains a high level of exposure for the Golf \& Hotel in major market areas participating in Golf tradeshows, Golf conventions, and promotional events within the hotel and Golf trade related organizations. * Develop business leads using a variety of prospecting techniques such as cold calling, direct mail, trade shows, sales promotions, telemarketing, etc. * Nurture to maintain key accounts, contact, activity and business details within the appropriate software applications. * Closely follows up on all business leads within a 24\-hour response timeline to clients. * Prepare weekly, monthly, quarterly and annual reports, as required. * Conduct competitor surveys and recommend strategies based on market intelligence. * Follow departmental policies and procedures. * Responsible for key account management on an assigned geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. * Developing new accounts in the growing markets * Lead and organized site inspections. * Detailed knowledge of all services provided by the hotel and all relevant fact and figures. * Balance operational, administrative and Colleague needs **Qualifications** **Qualifications:** * Proven 3 years’ experience in sales, preferably within golf, hospitality, or leisure industry. * Fluency in Portuguese \& English verbally and in written; additional languages are an asset. * University/College degree in a related discipline preferred. * Strong understanding of golf industry trends and customer preferences * Proficient in financial systems and Microsoft Office (Excel, PowerPoint). * Excellent leadership, communication, and analytical skills. * Ability to develop and implement strategic sales and marketing plans * Exceptional interpersonal, communication, and organizational skills. * Strong interpersonal and problem\-solving abilities. * Strong negotiation and closing skills. * Highly responsible and reliable. * A passion for golf and hospitality is highly desirable. * Ability to work independently and as part of a team in a fast\-paced environment. **Additional Information** Our Values **Respect:** We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. **Belonging:** We celebrate our differences. We support one another and always stand together. **Integrity:** We build trust through mutual respect and authenticity. **Empowerment:** We have the power to take initiative and anticipate moments that create unforgettable experiences. **Excellence:** We build genuine connections and cherish every opportunity to make those around us feel special. Diversity and Inclusion Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team. Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Caminho das Andorinhas 2, Vilamoura, 8125-406 Quarteira, Portugal

Negotiable Salary

MICE Sales Manager (based in U.K.)638223712646431211

Indeed

MICE Sales Manager (based in U.K.)

Viceroy Hotels: Viceroy Hotels \& Resorts inspires travelers with one\-of\-a\-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought\-after locations. A leader in modern luxury, Viceroy’s vibe\-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location: Viceroy Algarve at Ombria Estr. do Olival, Portugal Close to Loulé and harmoniously integrated into a sumptuous surrounding landscape, Ombria is home to the 5\-star Viceroy Hotel, a SPA, 7 restaurants and a signature golf course offering a unique lifestyle to all who visit it. Our Spa is distinguished by a holistic approach, where love, connection and the deep well\-being of customers are at the heart of our mission. Our future 1,800 m2 Spa composed of individual \& duo massage cabins, beauty \& hairdressing area, a Suite, a thermal area with indoor \& outdoor swimming pool, Spa cafe, will allow you to put all your skills into practice and work with local brands and products as well as international brands that respect our values. A setting and an atmosphere in the heart of the Algarve that will allow you to guide our customers towards a moment of reconnection and total relaxation where self\-love is our watchword. Overview: We are seeking an experienced and highly motivated MICE Sales Manager to drive Meeting, Incentive, Conference, and Event (MICE) business from key European markets to our luxury resort in Portugal. The ideal candidate will be a results\-driven sales professional with a strong network within the European MICE segment and a passion for delivering exceptional group experiences in a luxury resort setting.* This position will be based in the UK. Responsibilities: * Develop and implement a sales strategy to attract MICE business from across Europe to the resort. * Identify and build relationships with key MICE clients, agencies, and corporate event planners across multiple European markets. * Generate leads and convert business through proactive outreach, site inspections, and compelling proposals tailored to client needs. * Represent the resort at European trade shows, industry events, client meetings, and fam trips to promote our offerings and grow brand awareness. * Collaborate closely with the on\-property sales and events teams to ensure smooth coordination, contract delivery, and exceptional client experiences. * Maintain an in\-depth knowledge of the resort’s event capabilities, services, competitive positioning, and market trends. * Provide timely sales reports, forecasts, and pipeline updates. * Align all sales efforts with brand standards, pricing strategies, and revenue goals. * Offer market feedback to support marketing campaigns, promotional strategies, and product enhancements. Qualifications: * Minimum of 3–5 years’ experience in MICE or group sales within the hospitality industry, with a proven track record in European markets. * Strong knowledge of the MICE landscape and established client and agency relationships. * Excellent communication, negotiation, and presentation skills. * Demonstrated ability to meet or exceed sales targets and manage a dynamic pipeline. * Self\-motivated with the ability to work independently while collaborating with a cross\-functional, international team. * Willingness to travel throughout Europe and to the resort in Portugal as needed. * Proficiency in Microsoft Office; experience with CRM systems (delphi.fdc) is preferred. * Fluency in English is required; additional European languages (such as German, French, Spanish, or Portuguese) are a plus. * This role will be a hybrid schedule of being based remotely and officing from a property in London within the portfolio.

6XX3+8G Salir, Portugal

Negotiable Salary

Indeed

Section Waiters

Prepares and sells food and drink items to customers from a food court kitchen. Pulls and stocks supplies and ingredients. Cleans kitchen and eating areas. Processes sales, collects money, and dispenses food and drink items. Follows proper safety and sanitation procedures and standards. Provides prompt and courteous member service. Job Duties/Essential Functions Cleans and sanitises the workstations Sweeps, mops, sprays, washes, applies cleaning agents, wipes, and operates pressure washer Cleans and re\-fills mop bucket. Cleans mop head Follows general safety and sanitation procedures and standards Dismantles equipment. Washes, rinses, and sanitises removable parts Wipes down stationary parts Washes containers and utensils Re\-stocks supplies and industrial\-sized containers of ingredients Collects cardboard and trash, operates trash compactor and cardboard baler Takes laundry to service pick up area Logs sanitation procedures performed on daily report and comply with health codes Follows proper general safety and security procedures and standards. Reads labels for proper use and precautions of cleaning products Follows Standard Sanitation Operating Procedure (SSOP) guidelines as it refers to proper cleaning and sanitation of all equipment required by this position. Completes and complies with 11 Commandments of Quality Assurance, Food Safety Certification, and all safety training required by warehouse Follows department production procedures and standards for quality and consistency of finished product Assists in other areas and departments of the warehouse as necessary Follows general safety and sanitation procedures and standards Provides prompt and courteous customer service to drivers, members, employees, and suppliers Operate cash registers. Ability to operate vehicles, equipment or machinery Pizza oven, steam table, latte machine, yoghurt and smoothie machine, dough press, scale, cash register, phone, wheeled rack, trash compactor, baler, dishwasher, fire extinguisher, deep fryers, hot holders and proofer. Qualifications (Costco\-specific or industry specific skills that candidates should possess) Education/Training: None Licenses/Certifications: None Other Skills and Abilities: Food court or comparable experience \| Strong customer service, communication, interpersonal and organisation skills \| Problem solving and critical thinking Basic math skills Tipo de oferta: Part\-time Pagamento: 2 000,00€ \- 3 000,00€ por mês Benefícios: * Cartão/Ticket refeição * Estacionamento gratuito * Horário flexível * Seguro saúde * Subsídio de transporte

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

€ 2,000-3,000/month