3HB Hotels is seeking an **IT Operations Manager** (M/F) to join its application development team, focusing on the creation, maintenance, and evolution of internal solutions, working closely with business areas and the IT team. The 3HB Hotels brand was established in 2017, though our story began long before that. We are a growing family-owned group. Our portfolio currently comprises six hotels, distributed between Albufeira and Faro. We anticipate opening two additional properties shortly, located in Lisbon and Faro. We aim to strengthen our teams with key individuals who contribute daily to our mission of consistently delivering excellence, quality, and comfort to our guests through an honest, creative, and informal brand. **Key Responsibilities:** * Ensure system and application availability, security, and performance. * Lead, develop, and evaluate multidisciplinary technical teams; * Manage IT operations, incidents, SLAs, and continuous improvement processes; * Ensure information security, service continuity, and compliance; * Coordinate the evolution of business applications and platforms; * Manage vendors and support technological planning. **Profile and Requirements:** * Higher education degree in Computer Engineering, Information Systems, or equivalent field; * Solid experience in IT operations management; * Proven experience in: Infrastructure and Security Development and Applications Leadership of multidisciplinary technical teams * Knowledge of ITIL and best practices in service management; * Strong experience in IT operations and team leadership; * Solid knowledge of infrastructure, security, and applications; * High execution capability, decision-making ability, and results orientation; * Excellent communication skills with technical teams and senior management. **We Offer:** * Integration into a solid and expanding hotel group; * Competitive compensation aligned with the role and demonstrated experience; * Personal and professional development opportunities; * Onboarding and appropriate training for effective job performance. **Join the 3HB team and make a difference!** **Apply through one of the following channels:** * Website: https://3hb.com/cv/it-operations-manager-albufeira/ * Email: cv@3hb.com Employment Type: Full-time, Temporary or Fixed-term Employment Contract Work Location: On-site