




Job Summary: Responsible for the overall success of daily kitchen operations by demonstrating culinary skills through hands-on task execution, while leading staff and managing all food-and-beverage-related functions, with a commitment to enhancing guest and employee satisfaction. Key Responsibilities: 1. Lead the team and ensure culinary standards and food safety 2. Maintain culinary goals and budget management 3. Deliver exceptional customer service **Additional Information** **Job Number**26082096 **Job Category**Food and Beverage \& Culinary **Location**Estrada da Gale, Sesmarias, Albufeira, Portugal, Portugal, 8200\-385 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Job Summary** Responsible for the overall success of daily kitchen operations. Demonstrate culinary skills through hands-on task execution, while leading staff and managing all food-and-beverage-related functions. Strive to continuously improve guest and employee satisfaction while maintaining operational budgets. Oversee all kitchen areas to ensure consistently high-quality products. Responsible for coaching and developing staff, including direct reports. Must ensure compliance with sanitation and food safety standards. **Candidate Profile** **Education and Experience Requirements** * High school diploma or equivalent (GED); 4 years of experience in kitchen, food and beverage, or related professional fields. Or * Two-year degree in Culinary Arts, Hotel and Restaurant Management, or related field from an accredited college/university; 2 years of experience in kitchen, food and beverage, or related professional fields. **Core Job Activities** **Ensure Culinary Standards and Accountability** * Prepare and cook, or oversee preparation and cooking of, various types of food regularly or for special guests or occasions. * Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions. * Approve quality of products, presentations, and flavors. * Ensure compliance with food handling and sanitation standards. * Ensure adherence to all applicable laws and regulations. * Follow proper handling methods and temperatures for all foods. * Understand and implement brand safety standards. * Supervise kitchen shift operations and ensure compliance with all food-and-beverage policies, standards, and procedures. * Maintain food purchasing, receiving, and storage standards. * Operate and maintain all departmental equipment and report malfunctions. * Support food portioning and waste control procedures. * Inspect quality of raw and cooked foods to ensure compliance with standards. * Assist in determining how dishes should be presented and perform decorative culinary displays. **Lead the Team** * Supervise and coordinate activities of prep cooks and staff. * Use interpersonal and communication skills to guide, influence, and encourage others; advocate sound financial/business decisions; demonstrate honesty/integrity; lead by example. * Supervise and manage employees. Manage all daily operations. Fully understand employee positions to fulfill duties during absences. * Encourage and build mutual trust, respect, and cooperation among team members. * Set an example by modeling appropriate behavior. * Ensure and sustain employee productivity levels. * Establish and maintain open, collaborative relationships with employees, and ensure employees do the same within the team. * Estimate daily prep needs weekly and communicate prep requirements to kitchen staff daily. * Lead shifts while personally preparing food and executing requests according to specifications as required. **Maintain Culinary Goals** * Achieve and exceed goals, including performance goals, budgetary goals, and team goals. * Establish specific goals and plans to prioritize, organize, and complete work. * Review budgets, operating statements, and payroll progress reports as needed to assist with departmental financial management. * Schedule staff according to business needs and track staff time and attendance. * Understand how departmental operations impact the hotel’s overall financial goals and objectives, and strive to meet or exceed budgetary goals. * Order staff uniforms per budget and ensure proper inventory control and maintenance of uniforms. * Review staffing levels to ensure guest service, operational, and financial goals are met. **Ensure Exceptional Customer Service** * Deliver service that exceeds expectations to achieve guest satisfaction and retention. * Manage daily operations to ensure quality and standards, meeting guest expectations every day. * Communicate and assist individuals in understanding guest needs, and provide guidance, feedback, and personal coaching as needed to improve service quality. * Set a positive example for guest relations. * Handle guest issues and complaints. * Strive to improve service performance. * Help staff engage in ongoing training to understand guest expectations. **Manage and Conduct Human Resources Activities** * Identify development needs of others and coach, mentor, or otherwise help individuals enhance knowledge or skills. * Identify educational needs of others, develop formal education or training programs or courses, and teach or coach others. * Assist, as needed, in interviewing and hiring team members with appropriate skill sets. * Participate in the employee performance evaluation process and provide feedback as needed. * Solicit employee feedback, adopt an “open-door” policy, and review employee satisfaction results to identify and address employee issues or concerns. * Participate in menu training for restaurant and food-and-beverage staff, including ingredients, preparation methods, and unique flavors. **Other Responsibilities** * Provide information to supervisors, co-workers, and subordinates via telephone, written correspondence, email, or in person. * Analyze information and evaluate results to select the best solution and solve problems. * Assist the Executive Chef with all kitchen operational matters. * Attend and participate in all relevant meetings. *Marriott International is committed to being an equal opportunity employer and welcomes all individuals, providing employment opportunities to all. We actively foster an inclusive environment that respects and celebrates the diverse backgrounds of all employees. Our greatest strength lies in the rich blend of cultures, talents, and experiences across our workforce. We commit to zero discrimination on any legally protected basis, including disability, veteran status, or any other status protected by applicable law.* W Hotels’ mission is “Ignite curiosity. Expand boundaries.” We celebrate living life to the fullest, embracing new experiences, and maintaining open-mindedness. Every unfamiliar face and novel experience inspires us to move forward. Our forward-looking attitude and willingness to experiment define our essence—and serve as the driving force behind our redefinition of global luxury hospitality standards. The “Anytime/Anywhere” culture and service philosophy encourages us to serve every guest with passion. If you possess a unique perspective and innovative spirit, and envision limitless possibilities for your future, join W Hotels and showcase your extraordinary talent. Joining W Hotels means becoming part of Marriott International’s extraordinary portfolio of brands. Launch your journey **here**, realize your personal value, **pursue** your life goals, **join** an exceptional international team, and **express** your authentic self.


