Indeed
Maid / Housekeeping
Job Summary:
Ensure cleanliness, organization, and flawless presentation of hotel rooms and areas, providing guests with a comfortable, discreet, and memorable experience.
Key Highlights:
1. Ensure daily cleaning and tidying of guest rooms
2. Maintain impeccable presentation of the hotel’s common areas
3. Report maintenance needs or suspicious situations
**General Function**
Ensure cleanliness, organization, and flawless presentation of guest rooms, corridors, and common areas, guaranteeing that each space reflects the high standards of quality, luxury, and attention to detail characteristic of Vila Joya, thereby offering guests a comfortable, discreet, and memorable experience.
**Responsibilities**
* Ensure daily cleaning, tidying, and preparation of guest rooms in accordance with Vila Joya’s established standards.
* Ensure cleanliness and proper presentation of assigned corridors, staircases, and common areas.
* Continuously monitor room and area conditions throughout the shift, ensuring consistently high levels of excellence.
* Change bed linens, towels, and replenish amenities, bottled water, courtesy items, and stationery according to hotel standards.
* Remove trash and waste appropriately and discreetly.
* Immediately report any damage, guest belongings left behind, maintenance requirements, or suspicious situations to the housekeeper or relevant department.
* Ensure rooms are delivered within established timeframes and in perfect hygienic and presentational condition.
* Keep the cleaning trolley/basket clean, organized, and fully stocked throughout the shift.
* Strictly adhere to Vila Joya’s defined cleaning, disinfection, hygiene, and safety protocols.
* Support the Executive Housekeeper and Housekeeping team in daily tasks, contributing to the maintenance of excellence standards.
* Respect guest privacy, confidentiality, and preferences, paying attention to individual history and details whenever applicable.
**Our ideal candidate should possess:**
* **Minimum Qualifications:** Completed secondary education.
* **Experience:** Minimum of 1 year in housekeeping/cleaning roles, preferably in luxury hotels or highly demanding environments.
* Basic English language skills (preferred).
* High attention to detail.
* Discretion and sense of confidentiality.
* Ability to work effectively as part of a team.
* Professional and well-groomed appearance.
* Strong service orientation, friendliness, and dedication to guest satisfaction.
**Benefits:**
* An inclusive workplace environment at our renowned property, celebrated for its outstanding service and prestigious reputation.
* A dynamic team spirit — demanding excellence to bring out your best, yet compassionate and supportive when you need it most.
* Ongoing workshops and training opportunities designed to enhance your professionalism and promote personal and career development.
* Competitive remuneration above local industry standards, reflecting your experience and competencies.
* Complimentary meals (during and outside working hours)
* Enjoy additional benefits, including participation in a tip pool, recognition for exceptional performance, and more.
**How to Apply:**
If you’re interested in joining our team, we look forward to receiving your application!
Please send your CV and cover letter to ***work@vilajoya.com*** (photograph on CV is optional). Include your contact details and availability for an interview.
***We look forward to welcoming you into a family that values your talent and hard work!***
Job Type: Full-time

R. Bairro dos Pescadores 20, 8200-176 Albufeira, Portugal