Job Summary: Grupo JAP is seeking a professional to handle customer service, prepare quotations, schedule and manage workshop services, ensuring customer satisfaction and accurate billing. Key Highlights: 1. Integration into a solid and credible group with growth-oriented projects 2. Opportunity for professional and personal development 3. Career progression based on performance With a century-old legacy in the automotive and mobility sector, Grupo JAP represents 19 automotive brands across more than 60 sales and repair locations under **CARBY**, owns **MATRIZAUTO** (the country’s largest *megastore* for semi-new and used vehicles), and holds the *master franchise* for the car rental brand **SIXT** in Portugal. Nationally, it is also a benchmark in the agricultural and industrial machinery and material handling markets, operating through Entreposto Máquinas — the official representative of over 10 brands in this sector. In Africa, the Group operates in Angola, Kenya, Uganda, and Tanzania, where it is an emerging force in the heavy vehicle (MAN) and agricultural/industrial machinery markets. In Mozambique, under the Entreposto brand, it serves as a reference provider of mobility solutions — including light and heavy vehicles, agricultural and industrial machinery, and related services. Joining the JAP universe means committing to evolution and diversity across markets, customers, geographies, people, and teams. If you are looking for an engaging professional challenge, this project is for you! **Responsibilities** * Greet customers (in person and/or by phone) and promote business opportunities. * Prepare quotations. * Schedule workshop services with customers. * Receive vehicles, open work orders, and inspect vehicles together with the customer to assess their overall condition. * Promote additional services. * Perform administrative tasks related to service delivery (e.g., updating customer data and entering warranties into the system). * Deliver vehicles to customers and provide information regarding completed work. * Invoice completed services. * Manage generated leads. * Ensure and verify that the cash register balance matches the services rendered. **Requirements** * Minimum educational qualification: 12th grade. * Experience in workshop reception (1 year). * English language proficiency (intermediate level, spoken and written). * Valid driving license (Category B). * Working days: Monday to Saturday. * Proficiency in Microsoft Office (MS Word, MS Excel, MS PowerPoint, Outlook). **We Offer** * Integration into a solid and credible group actively implementing multiple growth projects. * Training and opportunities for professional and personal development. * Real opportunity for career progression aligned with performance and demonstrated competencies. * Favorable working conditions and social benefits (Health Insurance, Life Insurance, and access to a Pension Plan). Type of position: Full-time
João Santos
Indeed · HR
João Santos
Indeed · HR
