Customer Care Manager

Description

Job Summary: We are seeking a Customer Care Manager for a solid and credible group focused on evolution and diversity across markets and people. Key Highlights: 1. Integration into a solid and credible group with growth-oriented projects. 2. Professional and personal training and development. 3. A genuine opportunity for career advancement. With a century-long legacy in the automotive and mobility sector, the JAP Group represents 15 automotive brands across more than 60 sales and service locations **CARBY**, owns **MATRIZAUTO** (the country's largest *megastore* for semi-new and used vehicles), and holds the *master franchise* for the car rental company **SIXT** in Portugal. Nationally, it is also a benchmark in the agricultural and industrial machinery and material handling equipment market through Entreposto Máquinas, the official representative of over 10 brands in this sector. In Africa, the Group operates in Angola, Kenya, Uganda, and Tanzania, where it is an emerging force in the heavy vehicle (MAN) and agricultural and industrial machinery markets. In Mozambique, under the Entreposto brand, it serves as a reference provider of mobility solutions—including light and heavy vehicles, agricultural and industrial machinery—and related services. Joining the JAP universe means committing to evolution and diversity across markets, customers, geographies, people, and teams. If you seek an attractive professional challenge, this project is for you! **Customer Care Manager** ================================ **Responsibilities** --------------------- **Profile** ---------- **We Offer** -------------- * Integration into a solid and credible group currently implementing multiple growth projects. * Training and opportunities for professional and personal development. * A genuine opportunity for career advancement, aligned with performance and demonstrated competencies. * Favorable working conditions and social benefits (Health Insurance, Life Insurance, and access to a Pension Plan).